Data automation | Redwood https://www.redwood.com Redwood Software | Where Automation Happens.™ Thu, 26 Feb 2026 14:13:00 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.3 https://www.redwood.com/wp-content/uploads/favicon.svg Data automation | Redwood https://www.redwood.com 32 32 After the warehouse: Orchestrating enterprise data pipelines across SAP Business Data Cloud https://www.redwood.com/article/product-pulse-sap-enterprise-data-management/ Thu, 26 Feb 2026 14:13:00 +0000 https://staging.marketing.redwood.com/?p=37071 Just over a year ago, SAP introduced SAP Business Data Cloud (BDC) and its Databricks partnership and later in the year extended that with its Snowflake partnership, positioning SAP BDC as the next evolution of enterprise data management on SAP Business Technology Platform (BTP). The announcement — and the ecosystem behind it — were not incremental updates. They signaled a strategic shift in how SAP customers are expected to manage data, analytics and AI going forward.

This shift comes at a decisive moment, preceding SAP Business Warehouse (BW) reaching the end of mainstream maintenance in 2027, with extended maintenance ending in 2030. SAP BW/4HANA remains supported until at least 2040, but the long-term direction is clear. If you’re running SAP today, you’re likely moving from primarily on-premises, centralized data warehousing toward a cloud-based, multi-service data architecture.

That change is structural, and structural changes introduce new operational realities. As you modernize your data landscape as part of a broader SAP Cloud ERP or SAP Cloud ERP Private journey in GROW with SAP or RISE with SAP, the goal isn’t just architectural alignment. It’s to accelerate transformation while keeping operating costs predictable and avoiding new layers of technical debt.

What fundamentally changes with SAP Business Data Cloud

In a traditional SAP BW landscape, most data warehousing functions lived inside one system boundary. Data extraction, transformation, modeling, scheduling and reporting were tightly coupled. Even in complex SAP ERP environments, there was a central anchor point for enterprise data.

SAP BDC operates differently. Instead of one primary platform, you’re working across a set of tightly integrated services on SAP BTP. SAP Datasphere, SAP Analytics Cloud , SAP BW and BW/4HANA, Databricks and Snowflake form a broader data fabric.

SAP Datasphere, evolving from SAP Data Warehouse Cloud and incorporating capabilities from SAP Data Intelligence Cloud, is positioned as the core enterprise data management platform. It integrates with SAP Analytics Cloud for analytics and planning, and with Databricks and Snowflake for data pipelines, advanced analytics and AI scenarios.

From a data perspective, integration is stronger than ever. Semantics, metadata and access across SAP systems are more aligned than in previous generations.

But integration isn’t orchestration. As your landscape expands across these services, you still need a way to coordinate how jobs, dependencies and business processes execute across them.

Where orchestration becomes operationally critical

In SAP BDC environments, each component has its own scheduler and automation capabilities. 

  • SAP Datasphere runs replication flows and transformations
  • Databricks executes machine learning pipelines
  • Snowflake processes large-scale analytics workloads
  • SAP Analytics Cloud refreshes dashboards and publishes stories
  • SAP BW and BW/4HANA continue to run process chains

Individually, these systems work. The challenge appears when those jobs are part of a larger end-to-end business process.

Take a straightforward example. You run an extract, transform and load (ETL) or replication flow in SAP Datasphere. Once the data is updated and validated, you need to publish a new SAP Analytics Cloud story based on that refreshed dataset. Both steps can be scheduled locally. What connects them? What ensures the SAP Analytics Cloud publication only happens after the upstream process has completed successfully?

The same pattern applies if you’re using Databricks or Snowflake instead of SAP Datasphere. A machine learning or analytics job runs overnight. When it finishes, downstream reporting or operational updates need to be triggered. Each platform can manage its own workload, but the dependency between them isn’t governed unless you introduce orchestration across systems.

A second, equally common scenario is nightly batch processing across multiple services. You may schedule jobs independently inside SAP Datasphere, Databricks, Snowflake or SAP BW. Each executes reliably, but you don’t have a consolidated view of what’s happening across SAP BDC as a whole. There’s no single operational window into cross-platform execution, and understanding overall status may require reviewing several consoles.

That’s where orchestration extends the value of SAP BDC — by coordinating native schedulers and providing transparency across the ecosystem. It also reduces operational overhead. Instead of managing multiple schedulers, agents and custom scripts across environments, you establish a unified control layer that scales with your architecture. That’s particularly important in RISE with SAP environments with SAP Cloud ERP Private, where clean core principles discourage custom code inside the ERP and where unnecessary infrastructure adds cost and complexity.

The role of RunMyJobs in the SAP BDC era

RunMyJobs by Redwood provides that orchestration layer. It’s the only workload automation platform that’s both an SAP Endorsed App and included in the RISE with SAP reference architecture. RunMyJobs’ secure gateway connection to a customer’s RISE with SAP environment can be installed, hosted and managed by the SAP Enterprise Cloud Services team, eliminating the need for additional infrastructure and supporting clean core strategies from day one. Recognized as a Leader in the Gartner® Magic Quadrant™ for Service Orchestration and Automation Platforms, RunMyJobs centralizes scheduling, dependency management and monitoring across SAP and non-SAP systems.

For SAP BDC environments, RunMyJobs offers out-of-the-box connectors for:

Because RunMyJobs uses a secure gateway connection, very similar to how SAP Cloud Connector works, rather than requiring agents to be deployed across every SAP system, you avoid the operational costs and upgrade friction associated with agent-heavy architectures. That reduces maintenance effort, lowers total cost of ownership (TCO) and minimizes risk during SAP upgrades or RISE with SAP transformations.

In practice, you can:

  • Trigger downstream analytics only after upstream data validation completes
  • Coordinate nightly batch processes across multiple cloud services
  • Establish a single pane of glass for visibility into SAP BDC execution

You don’t have to stop scheduling locally if that works for your teams, but by introducing an orchestration layer, you gain consistent control across the full landscape.

Supporting your path forward

There isn’t one correct response to the end of SAP BW mainstream maintenance. You may accelerate toward SAP Datasphere and a cloud-centric architecture. You may move selectively while continuing to run SAP BW/4HANA well into the next decade. Or, you may operate a hybrid model for years.

RunMyJobs supports all of the above, offering orchestration for classic SAP BW environments and all major components of SAP BDC. Whether you’re stabilizing existing SAP BW process chains or orchestrating new cloud-based workflows, the objective is the same: maintain control over execution across your environment.

You don’t have to complete a migration to benefit from orchestration. And you don’t have to abandon SAP BW to modernize your control layer. In fact, many organizations introduce orchestration early in their RISE with SAP and SAP Cloud ERP transformation to de-risk migration, retire legacy schedulers and create a scalable SaaS control tower before complexity compounds. That approach helps reduce disruption during go-live while positioning your automation strategy for long-term innovation.

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A foundation for AI and advanced analytics

SAP BDC is also positioned as the foundation for enterprise AI and advanced analytics initiatives. Clean, harmonized data enables machine learning models and advanced analytics use cases.

But AI pipelines introduce additional operational dependencies. Training jobs, scoring runs, data refresh cycles and reporting updates must align across systems. As those chains grow, so does the need for consistent governance and monitoring. With RunMyJobs, the leading orchestration platform for the autonomous enterprise, you can apply consistent governance, monitoring and error handling across both traditional data warehousing processes and new, AI-driven workflows. That consistency is what turns experimentation into enterprise-grade transformation, without introducing new layers of manual oversight or operational costs.

See how RunMyJobs provides a coordination layer across SAP BTP, SAP BDC and your broader landscape:

Architect for control

As your SAP data landscape becomes more distributed across SAP BTP services, execution coordination becomes more important. Data integration continues to improve across SAP’s ecosystem. The next question is how you want those integrated systems to run together.

If you’re evaluating how to orchestrate SAP Datasphere, SAP Analytics Cloud, SAP BW, Databricks or Snowflake, particularly as part of a RISE with SAP and SAP Cloud ERP journey, the goal isn’t just coordination. It’s to modernize your execution layer in a way that supports clean core principles, reduces TCO and accelerates transformation across your enterprise.

The next step is practical: understand how orchestration connects to each of these platforms in your landscape.

Explore the full set of RunMyJobs SAP connectors and see how they extend SAP BTP and SAP BDC with enterprise-grade orchestration.

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Intelligent data orchestration strategies for the hybrid finance landscape https://www.redwood.com/article/3s-sap-financial-data-orchestration/ Tue, 13 May 2025 14:03:03 +0000 https://staging.marketing.redwood.com/?p=35568 Across banking, insurance and asset management, financial institutions are realizing data orchestration will define their future competitiveness.

This is apparent in recent headlines. For example, JPMorgan Chase has ambitiously invested in AI, building a team of over 2,000 AI experts and developing proprietary models to improve everything from fraud detection to investment advice. But the story underneath the surface is just as important. 

Bold bets can only be made from a solid foundation. Before any AI, analytics or digital transformation initiative can succeed, the data behind it must be clean, connected and controlled. Leading financial services firms recognize these initiatives can only deliver value when the data feeding them is complete, synchronized and auditable. 

In an environment where transactions span mainframes, SAP systems, cloud platforms and best-of-breed specialty tools, orchestrating data flows rather than just integrating endpoints becomes the competitive differentiator. Instead of adding more tools, you need to build better pipelines. Your filings, financial statements and liquidity metrics are too critical to allow stale, inconsistent and siloed data to inform them. 

The more orchestrated your data movement, the faster and safer your institution can move. Whether you manage $5 billion or $500 billion, orchestration supports financial close acceleration, real-time risk aggregation and ongoing compliance with evolving regulations.

And it’s achievable now.

The stakes are higher in finance

Whereas it would be a mere efficiency problem in some industries, data friction in financial services is a major business risk. When your systems operate in silos or on rigid schedules, you open the door to fines, missed cutoffs, extended close cycles, customer dissatisfaction and other negative outcomes.

Meanwhile, the AI and analytics platforms you’re investing in, from SAP Business Technology Platform (BTP) to Azure, Databricks and beyond, can’t deliver value if the pipelines feeding them are delayed, error-prone or unverifiable. Precision and timing are non-negotiable when you’re dealing with the precious numbers that impact the lives and livelihoods of your valued stakeholders.

From static pipelines to dynamic orchestration

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Despite years of modernization efforts, many financial institutions have invested heavily in connecting systems via APIs, ETL pipelines or middleware. These integrations were a necessary step, as they enabled data movement between SAP S/4HANA, legacy mainframes, cloud data warehouses, CRMs and more. But whether data moves isn’t the question; it’s whether it moves correctly, completely and in sync with the events that drive your business.

Without considering this connectivity and complexity, you’ll lack event-driven control, data validation checkpoints, dependency management and real-time recovery, among other key capabilities. An intelligent orchestration layer addresses these gaps, especially if, like most financial operations, yours operates across a hybrid mix:

  • SAP S/4HANA or SAP Central Finance
  • Legacy mainframes for core banking or policy systems
  • Cloud data warehouses and analytics platforms
  • CRMs like Salesforce 
  • Risk engines, actuarial systems, customer applications and partner ecosystems

It’s important to have a living nervous system connecting it all. A foundation that can monitor, react and adapt automatically across SAP and non-SAP systems will help you meet ballooning expectations brought about by AI, evolving regulations and more industry-specific factors.

True data pipeline enablement requires the ability to:

  • Trigger workloads across SAP, cloud and legacy systems based on real events instead of static schedules
  • Validate and sequence data automatically — delaying or rerouting jobs until quality gates are cleared
  • Coordinate ML model execution tied directly to upstream data pipelines, whether scoring loans, recalculating provisions or updating liquidity forecasts
  • Automatically log, track and retry processes to maintain auditability and meet SLA commitments
  • Push structured, enriched datasets to SAP Analytics Cloud, Microsoft Power BI and other downstream consumers

Orchestration makes this possible. It doesn’t replace your SAP platforms, APIs, data lakes or CRM systems. It connects and governs the financial data flowing between them, automatically and intelligently. And AI and compliance-readiness depend on this very orchestration.

Modernizing an SAP landscape at one of the world’s largest wealth managers

Multi-national financial services firm UBS faced complex challenges integrating SAP systems with non-SAP core banking platforms. They needed faster financial reporting, lower operational risk and greater agility to respond to market demands. 

By migrating to RunMyJobs by Redwood, they achieved real-time orchestration across hybrid systems, reducing the time required for financial data consolidation and strengthening SLA performance. These changes came alongside a 30% reduction in total cost of ownership (TCO) of the company’s IT process solutions.

Today, UBS runs mission-critical financial workloads reliably and scalably. Read the full story.

Building an efficient automation fabric around everyday financial processes

Your organization lives and dies by its ability to respond to change, and it all begins with having every dataset, account and rate positioned correctly from the outset. An automation fabric is the layer that connects and synchronizes your tools, data sources and processes across your IT environment, no matter how complex it is.

Setting your entire organization up for resilience begins with the first transaction of the day. Here’s what orchestrated start-of-day financial operations can look like with a secure, advanced workload automation platform as your control layer.

Ledger updates and overnight postings

  • Finalize overnight processes — interest accruals, FX revaluations, journal entries — using SAP Financial Accounting (FI) and SAP Treasury and Risk Management (TRM)
  • Validate completion of all wrap-up jobs
  • Check dependencies and prevent downstream jobs if failures are detected

Balance reconciliation

  • Trigger FF_5 to import bank statements
  • Run matching logic and update general ledger balances
  • Launch ML cash application processes in SAP Cash Application (Cash App)
  • Automatically alert stakeholders about missing files and manage escalation workflows

Opening balances and cash positioning

  • Refresh One Exposure hub with new data
  • Load memo records and run liquidity forecasts in SAP Cash Management
  • Pull FX rates, payment maturities and treasury forecasts from SAP TRM

Data loading for exchange rates and market data

  • Import daily FX rates and market indices into SAP tables
  • Validate values against prior-day data
  • Alert treasury and risk teams of major discrepancies that could impact valuations or cash forecasts

Risk checks and exposure updates

  • Run FX valuation jobs
  • Generate treasury dashboards in SAP Analytics Cloud (SAC)
  • Monitor for trading limit exceptions and notify teams automatically

System readiness and transaction processing enablement

  • Execute standing instructions and direct debits in SAP Banking Services
  • Generate payment proposals (e.g., F110, APM)
  • Route for approvals via SAP Bank Communication Management (BCM) and transmit to banks
  • Monitor acknowledgments and update One Exposure with outgoing flows

Every step is timestamped, validated and fully auditable, so you’re ready to operate at full speed from the first minute of the business day. Your firm can create resilient, auditable pipelines, reduce risk, enable AI and advanced analytics and scale cross-system processes without adding complexity or risk.

RunMyJobs ensures readiness across SAP FI, TRM, BCM and external systems while automatically triggering ETL pipelines once jobs complete and feeding analytics platforms like Databricks, SAC, Tableau or Power BI.

Supplement your orchestration with Finance Automation by Redwood

High-performing institutions take automation even further. Choosing to complement your advanced workload automation platform with an end-to-end automation solution for financial close, reconciliations, journal entries and disclosures can help you achieve:

  • Continuous accounting and faster period-end close
  • Greater accuracy across income statements, balance sheets and cash flow statements
  • Stronger governance and full traceability from source systems to boardroom-ready reports

Learn more about future-proofing your finance operations.

Harnessing the orchestrated advantage for hybrid environments

Financial institutions have long recognized the importance of data. However, the sheer volume, velocity and variety of financial data are exploding. Fueled by real-time event streams, the proliferation of APIs and embedded finance, plus an increasing reliance on AI-driven insights, the data landscape is becoming exponentially more complex.

The future demands a fundamentally different approach to managing this ever-growing tide. Intelligent automation and orchestration are essential for building a resilient foundation capable of handling the dynamic and interconnected nature of tomorrow’s financial operations. 

To navigate an expanding hybrid data landscape effectively, you must build a robust orchestration layer that ensures data integrity, auditability and observability across all systems.

Read more about how to get your data out of the modern-day maze.

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Bridging R&D and clinical operations with frictionless SAP data pipelines https://www.redwood.com/article/3s-sap-data-orchestration-healthcare-pharma/ Thu, 08 May 2025 00:07:03 +0000 https://staging.marketing.redwood.com/?p=35540 A cross-functional team of researchers has spent months developing a next-generation machine learning (ML) model designed to predict how a new compound behaves across multiple biological targets. It’s the kind of computational power that can accelerate drug discovery by weeks or months and bring life-saving therapies to market faster.

Despite an optimized IT infrastructure and cloud environment, the simulation doesn’t start because the latest compound batch data hasn’t been validated in SAP. The experiment metadata is still siloed in spreadsheets, and the model can’t ingest incomplete or inconsistent values. In other words, the fluid connection required between systems isn’t there.

As you may well know if you work in this industry, this isn’t a hypothetical delay. Data readiness can’t be treated as a side task, although it too often is. In which case, it doesn’t matter how advanced an AI model you have. With regulatory pressures high, the cost of a subtle misalignment is steep.

Because this applies whether you’re simulating compounds, ensuring patient records are anonymized and audit-ready or forecasting inventory, critical processes break down when data stays disconnected. Leading healthcare and pharmaceutical organizations are attempting to solve this common problem by rethinking how data moves from SAP to ML platforms to analytics and back.

Life science’s parallel pipelines: Innovation and execution

In life sciences organizations like yours, innovation happens on two fronts. On one side, your R&D teams use AI and massive datasets to accelerate discovery. ML models in AWS SageMaker or Schrödinger Suite predict promising compound structures, while simulation platforms test toxicity and efficacy before running a single experiment.

On the other side, your clinical and supply chain teams ensure those discoveries reach patients safely and cost-effectively while following all compliance regulations. They manage everything from patient enrollment to cold chain logistics to regulatory filing, with each process powered by SAP supply chain and life sciences solutions and custom platforms.

These processes live in very different domains, but they share a common dependency: structured, timely, accurate data. And in too many organizations, that data still moves manually or asynchronously between systems.

Where the cracks appear 

When SAP data isn’t orchestrated, critical handoffs break down and molecular data must be manually pulled from SAP R&D Management to feed AI pipelines. Trial operations build forecasts on outdated enrollment data. Lab results live in one system and regulatory documentation in another, with no feedback loop. Business users wait on IT to reconcile siloed datasets and generate reports.

Drug discovery is increasingly computational, but that doesn’t mean the work is fully automated. Whether you’re managing experiments or kits, the pain is the same: unreliable flow, lost time and elevated risk. Without intelligent orchestration, pipelines either fall apart or deliver fragmented, stale information. This directly undermines the performance of AI models and introduces bias or neglects to provide key correlations. Essentially, you end up making decisions with outdated datasets — or worse, hallucinations. Predictive models built to accelerate discovery or optimize trial logistics can quickly fall out of compliance with data lineage and validation requirements.

Meanwhile, if you cling to these fragmented or manually stitched data pipelines, you face another growing disadvantage: You can’t match the speed of your competitors. Those who are investing in intelligent, adaptive data orchestration are moving faster while proving the trustworthiness of their AI-driven insights.

High-fidelity orchestration is the foundation of competitive agility and relevance in your industry.

Research, meet orchestration

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Orchestration is what makes AI scale in R&D. Your SAP environment becomes the launchpad for faster, smarter research, enabling you to:

  • Continuously extract experimental and batch data from SAP R&D Management and SAP Analytics Cloud 
  • Send compound specs to AWS SageMaker or Schrödinger Suite for modeling
  • Coordinate modeling jobs and return results to Databricks for consolidation
  • Push insight summaries about ranked candiddates back into SAP
  • Trigger alerts for research leads of successful outcomes or red flags and send validated results to SAP Datasphere

Clinical delivery, intelligently aligned

On the delivery side, timing is everything. Clinical trial operations depend on up-to-date patient enrollment data, trial protocols and inventory levels across distributed trial sites. If systems aren’t aligned, sites risk running out of supplies or holding expired stock.

With proper orchestration:

  • Enrollment data from SAP Intelligent Clinical Supply Management flows into forecasting tools
  • ML models in Azure ML or Databricks predict site-specific demand
  • Stock levels in SAP Integrated Business Planning (IBP) or S/4HANA Materials Management (MM) are cross-checked automatically
  • If risk is flagged, replenishment is triggered and stakeholders are notified
  • Trial performance metrics update automatically in SAP Analytics Cloud
  • All data is centralized in SAP Business Data Cloud (BDC) for regulatory compliance and real-time insight

Data-driven defense against disruption

When the unexpected hits, data orchestration is the difference between rerouting and reacting.

Take supply chain disruptions, which are a matter of when, not if, in pharma. A shortage of active ingredients, a vendor backlog, a shipping delay — any of these can jeopardize production schedules or trial timelines. 

The real risk isn’t the event itself but what happens when your systems can’t respond in time.
With orchestrated data pipelines between SAP S/4HANA, SAP IBP and platforms like Databricks or Azure Synapse, you can spot shortages early, simulate impacts and initiate contingency plans.

A research-to-treatment automation fabric

True transformation comes when discovery and delivery are both orchestrated from end to end. Here’s what a real automation fabric looks like.

Forecasting clinical and manufacturing needs

  • Export enrollment or order data from SAP S/4HANA
  • Clean and enrich using SAP Datasphere
  • Run predictive models via Databricks, Azure ML or SageMaker
  • Feed outputs into SAP IBP for dynamic planning

Managing research and validation 

  • Extract compound data from SAP R&D Management
  • Coordinate modeling jobs in Schrödinger Suite
  • Score and validate candidates in Databricks
  • Trigger SAP updates and notify research teams automatically

Controlling inventory and site logistics

  • Pull inventory positions from S/4HANA
  • Reconcile with forecasted site needs from SAP IBP and ML pipelines
  • Generate and dispatch replenishment orders
  • Publish everything in SAP Analytics Cloud for transparency

Keeping teams informed and aligned

  • Push alerts to supply, clinical or research leads based on process outcomes
  • Route structured datasets to reporting dashboards and compliance archives
  • Automate audit trails, approvals and next-step triggers

With every step validated, timestamped and secure thanks to RunMyJobs by Redwood, your data flows continuously, allowing you to be proactive instead of reactive.

Audit-ready AI depends on orchestrated data

The rise of AI in life sciences is helping to optimize molecule screening and clinical trial site selection and even personalize patient communications. With that power comes increasing scrutiny.

Regulators are watching closely. Health authorities in the United States, European Union and beyond are issuing new guidelines around AI in clinical decision-making, digital therapeutics and research applications. They want to know: Where did the data come from? Was it anonymized? Who validated it? And can you prove it?

If your data pipelines are fragmented, those answers may simply not exist. But orchestration changes that. When you automate your data moving from SAP modules to Azure ML or from SAP Datasphere to regulatory systems, you also create a system of record. Every dataset has a timestamp, and every transformation is traceable. This strategically enables AI innovation.

The next wave of advancement will hinge on more than modeling accuracy; you’ll need to be able to explain how your model was built or prove the integrity of the data behind it. With the right orchestration solution, you don’t have to choose between speed and control. You can stay audit-ready and future-ready.

Develop a resilient nervous system

Think of your systems like organs. Each one serves a distinct purpose, but they communicate via signals that travel through connective tissue. These signals are orchestration in action!

Want to know more about orchestrating SAP data with RunMyJobs? Read more about using the SAP Analytics Cloud connector.

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Analytics in motion: Incorporating SAP Analytics Cloud into complex process cadences https://www.redwood.com/article/product-pulse-sap-analytics-cloud-automation/ Wed, 30 Apr 2025 19:55:29 +0000 https://staging.marketing.redwood.com/?p=35475 What mission-critical process doesn’t require analytics automation? None!

Analytics power nearly every strategic business decision, but only when they’re delivered in context, on time and aligned with the end-to-end processes and stakeholders they’re meant to inform. That’s why forward-looking insights are no longer optional.

Whether you need to spot cash flow risks before they affect liquidity, adjust production plans before disruptions ripple downstream or re-forecast inventory before you notice a sales dip, your ability to predict and respond depends on analytics that move with your operations.

SAP Analytics Cloud (SAC) was built for exactly this kind of intelligent analysis, forecasting and agile planning. It brings together business intelligence, planning and predictive analytics in one place so you can always know where you stand and model future scenarios to be ready for what’s coming instead of what has just occurred.

But insights alone don’t create outcomes. Unless they’re integrated into an operational process, even the most advanced insights can’t drive impact. Worst case, they could guide you to wrong decisions and negative consequences.

The hidden liability of siloed analytics

Even in a powerful, cloud-based platform, analytics can still fall out of step with the business. Your systems might be automatically refreshing and publishing dashboards or verifying outputs, but if they’re doing so while disconnected from your end-to-end processes, you won’t be able to apply these outputs meaningfully to your role.

You shouldn’t have to wonder whether your numbers reflect just a small snapshot of what’s happening or the full sequence of updates across systems. That uncertainty chips away at trust, and it’s more than frustrating. It’s costly.

Take a high-stakes industry like manufacturing, in which a day-old production forecast can misalign plant operations with actual demand. Or healthcare, where even brief gaps in staffing or patient volume data can impact care and compliance. Siloed analytics workflows aren’t useful or timely in supporting complex, mission-critical processes that need to run continuously.

SAP Analytics Cloud: Built for insights, ready for orchestration

SAC is already a strategic hub for business insights. It connects natively to SAP S/4HANA, SAP Datasphere, SAP BusinessObjects and Databricks. It helps unify planning and analysis across departments and roles. But what transforms SAC from a great tool into an essential one is where it fits in the big picture of your business.

Think about it this way: SAC tells you what’s happening or what’s about to happen. It can publish dashboards and refresh models on a schedule, but to act on those insights in time, you need analytics to match the continuous rhythm of your operations instead of sitting still. 

Orchestration with an advanced workload automation platform can embed those steps inside complex, multi-step job chains that include dozens of tasks, from ETL and ERP updates to file transfers, reconciliations, condition checks or even alert triggers. Reports can be triggered by events, conditions or thresholds from within SAP or external systems, then distributed, published or escalated based on logic.

Instead of standalone data, you get analytics in motion. What does this look like in the real world?

  • A multi-step financial close process automatically refreshes and publishes the appropriate dashboards at each stage as part of the normal process chain of the closing cycle — without needing to be managed in a separate analytics workstream
  • A disruption in supply chain data from SAP S/4HANA or SAP Datasphere triggers a refresh of demand forecast models in SAC as part of your continuous supply chain processes
  • Executive dashboards are scheduled within a larger workstream to update nightly and adjust to special schedules around holidays, peak seasons or system maintenance windows

These reports don’t stay isolated. They’re embedded in your broader business workflows and reacting to real-world conditions. In other words, they align with your operational priorities.

What full automation delivers

With SAC jobs built into your end-to-end business processes, you see the value compound across your organization.

There won’t be a need for separate analytics workstreams anymore. Dashboards and models, connected to your end-to-end processes, will update based on the logic you define at the cadence your business needs.

Analytics will follow the pace of your business, not the other way around. That means your leadership team can get ahead of issues and make proactive decisions. Everyone will see the same numbers, which are built on the same trusted foundation.

Instead of ad-hoc report refreshes or support tickets, your analytics will run as part of a monitored, auditable job chain, giving your key stakeholders insights as they happen in the everyday flow of business.

Ultimately, you’ll be automating business readiness — not just accurate or timely reporting.

Making insights flow: SAP Analytics Cloud + RunMyJobs by Redwood

The new RunMyJobs connector for SAP Analytics Cloud makes it easy to orchestrate your analytics processes within broader, mission-critical job chains without adding complexity or rework.

With the connector, you can:

  • Include SAC alongside ETL jobs, S/4HANA transactions, file transfers or external alerts
  • Monitor your analytics within each complete job chain from a single pane of glass
  • Refresh and publish reports automatically as tasks in end-to-end process rather than siloed triggers
  • Tie analytics tasks to business events, conditions or schedules from SAP and non-SAP systems

There’s no need to replace SAC’s native scheduling functionality. With RunMyJobs, you elevate its capabilities by embedding them into more complex and interdependent processes. SAC gives you top-notch insight, and RunMyJobs makes sure it’s delivered at the tempo you need and as part of the complete picture.

Know what’s happening and be ready to act on it. Explore more about how to orchestrate your SAP data pipelines with RunMyJobs.

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Meter to money: Automating the data journey behind every bill https://www.redwood.com/article/3s-sap-automated-utility-billing/ Tue, 29 Apr 2025 18:22:21 +0000 https://staging.marketing.redwood.com/?p=35448 An unexpected heat wave is hitting your area. Most people react with last-minute grocery runs or by cranking up the A/C and grumbling about what it will do to their next bill. But if you work in the utility industry, you know this affects you differently.

It means usage is spiking across the grid. Smart meters are flooding in data every 15 minutes, or faster. Restoration events from a recent storm haven’t fully cleared, and your billing engine is about to get overloaded. You know that if even one upstream dataset is missing or incorrect, your rates won’t calculate properly. And if you don’t hit billing SLAs, your call centers will be overwhelmed due to frustrated customers, cash flow will take a hit and revenue recognition will fall days or weeks behind.

In this moment, what matters isn’t just the data you’re collecting but how efficiently and cleanly it moves through your systems, from AMI and CRM to SAP Industry Solution for Utilities (IS-U) and billing. That’s why data orchestration isn’t a luxury. When the weather shifts, your systems have to shift with it automatically.

Data handoff: The origins of bottlenecks in utility billing pipelines 

The journey from meter to money sounds simple on paper: collect usage data, calculate the bill, send the invoice and match it against incoming customer payments. But anyone working behind the scenes knows it’s far more complex. Between raw data and revenue is a sprawling digital ecosystem that spans:

  • Smart meters and AMI platforms 
  • Distribution systems that track service status, outages and restoration events
  • CRM and customer service tools
  • SAP IS-U or SAP S/4HANA environments that handle contracts, rate logic, billing and cash application
  • Regulatory platforms and reporting systems

Each system excels at its job, but without frictionless orchestration, the handoffs between them are prone to failure. If meter data arrives late or out of sequence, you’re forced to estimate usage. If a service status update doesn’t land on time, billing logic may misfire. And if downstream systems don’t receive validated, structured consumption data, bills can’t go out.

Common consequences include inaccurate or estimated billing, SLA violations, delayed revenue recognition, failed compliance reporting, cash flow shortfalls and surging call volumes from disgruntled customers. Thus, it’s not just the billing team that feels it. When meter data is delayed or incomplete, every part of your operation experiences the fallout: Customer Service, Finance, Compliance and other departments. 

A system that only works when nothing changes won’t cut it in an industry where change is constant.

Orchestration over integration

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To build resilience, many utilities are investing in smarter, more connected data ecosystems. Platforms like SAP Business Data Cloud, which combines the power of SAP Datasphere, SAP Analytics Cloud and Databricks, make it easier to layer analytics and AI on top of operational consumption data. But the value of those platforms depends entirely on the quality, timing, structure and completeness of the data they receive.

Connection alone can’t guarantee this data will always be right and show up when and where it needs to. A modern automation fabric, a high-fidelity method of controlling and monitoring your data across SAP and non-SAP systems, validates each task and activity required to move data through each step of the pipeline and routes it to the right destination. It only triggers the next process when quality and other key thresholds are met.

Future-proofing meter-to-cash (M2C) automation at a large energy provider

When SAP announced the end of support for SAP BPA by Redwood, one of Australia’s largest utility companies needed to transition its mission-critical SAP M2C operations without compromising stability. They had relied on the solution for a decade to orchestrate daily billing, HR, purchasing and analytics workloads.

After evaluating alternatives, the team chose to stay in the Redwood Software ecosystem and migrated seamlessly to RunMyJobs by Redwood. The migration caused zero disruptions, fully preserving the company’s SLA performance and creating a smooth path forward for S/4HANA Cloud readiness under RISE with SAP.

An SAP Technical Analyst responsible for the company’s SAP process integration and security explains the role of their Redwood orchestration platform: “It was a business-critical system. We ran all our daily jobs through it, and we knew that if it went wrong, it would go very wrong.”

Read the full story.

Build your M2C automation fabric

Your billing pipeline can only move as fast as your data pipeline does. An automation fabric carries your data on an effortless journey from the first smart meter reading to the final bill.

Here’s what a unified, orchestrated utility billing pipeline can look like.

Usage data ingestion and validation

  • Ingest raw meter data from AMI systems and IoT platforms
  • Estimate consumption where smart meter reads are missing, using SAP IS-U meter reading logic
  • Use tools like Databricks or Azure Synapse to pre-process high-volume raw readings and identify anomalies
  • Trigger alerts if data doesn’t meet billing quality thresholds
  • Send validated readings to SAP Datasphere for context-aware enrichment

Transformation and billing preparation

  • Trigger mass activity billing document creation via SAP IS-U
  • Trigger SAP IS-U to generate usage records, apply pricing and finalize billing logic with SAP Financial Contract Accounting (FI-CA)
  • Ensure all required meter data and service status information is available before SAP billing runs start
  • Standardize formats and units across devices, systems and regions
  • Load cleaned datasets into SAP IS-U or S/4HANA and apply rate structures and SAP FI-CA contract logic

Bank clearing and revenue processing

  • Execute SAP IS-U bank clearing by applying clearing locks, posting incoming payments and cash receipts and processing prepaid invoicing and credit card transactions
  • Initiate billing cycles in SAP only after the prerequisite datasets are verified and complete
  • Use event-driven orchestration to delay or reroute processes when exceptions are flagged
  • Automatically generate audit trails and trigger alerts for missing, duplicated or stale data
  • Route usage summaries and cost breakdowns to SAP Analytics Cloud, Power BI or Databricks for reporting and forecasting

Downstream system and stakeholder updates

  • Feed final billing and payment data to SAP Analytics Cloud and Databricks for forecasting and reporting
  • Feed structured data into SAP Datasphere and cloud storage for compliance reporting and AI model training
  • Push finalized consumption and billing data to SAP FI-CA and S/4HANA for cash application
  • Notify customer service teams of exceptions or late accounts via CRM updates before customers call in

When your data is orchestrated with this level of fidelity, your utility company becomes more agile and competitive. Faster billing cycles, fewer disputes and more accurate forecasts translate into better customer experiences and stronger financial outcomes.

RunMyJobs brings meter, CRM and billing data into harmony with orchestrated data flows purpose-built for SAP-centric utility environments.

Bonus: Powering grid modernization

The same orchestration fabric that streamlines your billing operations can also unlock faster, more accurate decision-making for your capital grid projects. Whether you’re expanding substation capacity or reinforcing the grid in anticipation of extreme weather, the ability to ingest and align data from multiple sources is critical.

Grid investments require input from asset condition data, load forecasts, GIS platforms, outage logs, customer growth models and more. Orchestration helps unify those sources and validate data quality in real time, so planning and forecasting are always based on the most current and accurate inputs.

RunMyJobs can coordinate data management across SAP, GIS systems, project management tools and platforms like SAP Datasphere and Databricks to:

  • Prioritize capital spend based on risk modeling
  • Synchronize rate impact data with financial planning and regulatory reporting tools
  • Route updated procurement or contractor schedules to SAP S/4HANA or project accounting and management models
  • Feed structured data into dashboards and AI models for stakeholder transparency and “what-if” scenario modeling

As electrification demands surge from new demands like electric vehicles and AI-powered data centers, utilities need more than project plans. They need dynamic data pipelines that drive fast responses and grid resilience.

Your systems, in sync

RunMyJobs isn’t another system you have to bolt on. It’s a full orchestration platform purpose-built for SAP environments and particularly effective in highly regulated industries. Whether you’re using SAP IS-U, S/4HANA or hybrid systems, RunMyJobs can precisely coordinate your end-to-end data pipelines without adding overhead or risk.

Already a RunMyJobs customer? Download our pre-built M2C workflow template to accelerate your billing transformation.

Planning to attend SAP Sapphire Madrid 2025? Stop by booth #10.332 to see how utility providers are making the switch from fragmented data flows to end-to-end orchestration.

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Data Management And Automation Blogs nonadult
The automation fabric symphony: Harmonizing SAP data for precision manufacturing https://www.redwood.com/article/sap-production-data-pipeline-health/ Wed, 23 Apr 2025 00:35:57 +0000 https://staging.marketing.redwood.com/?p=35402 Global manufacturers leading the shift to Industry 4.0 are proving that automation isn’t just about robotics and machinery. To successfully automate your manufacturing operation today, it’s essential to align production data, analytics pipelines and real-time decision-making.

Despite significant investments in automation and AI, many organizations are still held back by siloed, piecemeal automations that create disconnected and inconsistent data pipelines. These approaches lack the fluidity to fuel AI-driven insights and require too much manual intervention.  Without a unified orchestration layer, efforts to build a scalable, responsive automation fabric hinder competitiveness and complicate transformation.

If your organization is forward-thinking, you’re embracing SAP S/4HANA, cloud analytics platforms and AI modeling to accelerate operations, reduce delays and adapt to rapid shifts in demand. But to extract the most value from these investments, you need more than endless integrations tied together haphazardly. 

You need an enterprise platform orchestrator: a high-fidelity orchestration engine that composes, controls and monitors automations across diverse systems. It enables precision execution of end-to-end processes across hybrid environments. All components of your tech stack operate in concert. 

Your intelligent enterprise automation strategy demands integrated orchestration across systems, data and processes to drive continuous innovation and resilience.

What happens when data moves too slowly — or not at all

Take the example of a global electronics manufacturer producing components for medical devices. Their assembly lines depend on just-in-time delivery of microcontrollers (MCUs), PCBs and specialized sensors. Shipments arrive in mixed formats, such as EDI feeds, CSV files and emailed spreadsheets, often on unpredictable schedules.

Without a coordinated schedule or event-based workflow, planners manually load supplier datasets into SAP S/4HANA or wait for nightly updates from a production database. That delay alone can lead to:

  • Incorrect delivery forecasts
  • Production runs scheduled based on outdated or incomplete material availability data
  • Dashboards that show planned output without factoring in actual part shortages or late supplier updates
  • Downtime due to missing or late components
  • Costly last-minute procurement changes

If you’ve been there, you know the result: operational inefficiencies, ineffective decision-making and diminished overall equipment effectiveness (OEE).

A hybrid architecture requires a coordinated approach

Manufacturers embracing Industry 4.0 are investing in hybrid architectures and offerings like SAP Business Data Cloud, which unifies SAP Datasphere, SAP Analytics Cloud and Databricks, to combine data and AI for better decision-making and lower total cost of ownership (TCO). These platforms are powerful but only as effective as the pipelines feeding them.

Without reliable data movement, even the most advanced platforms underdeliver. If SAP Datasphere isn’t receiving clean, timely data, your analytics lose context. If Databricks or Azure Synapse don’t have access to the latest inputs, your AI models won’t reflect what’s really happening on the shop floor, hallucinating the output instead. And without orchestration, your planning, scheduling and reporting systems fall out of sync.

An automation fabric coordinates data collection, validation, enrichment, transfer, sharing and action across your manufacturing data landscape in real time. 

What modern, SAP-connected orchestration looks like

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With event-driven, orchestrated workflows, your team can:

  • Ingest supplier delivery updates instantly into SAP S/4HANA
  • Validate and normalize part numbers, revision levels and order quantities
  • Reduce production delays and quality issues caused by incorrect part numbers, outdated BOMs or mismatched supplier data — no more manual corrections mid-shift
  • Automatically reschedule dependent production orders and notify planners
  • Monitor for unexpected data issues and trigger alerts when data masking, formatting or validation fails
  • Send production data to SAP Datasphere for modeling and enrichment
  • Push cleaned datasets to Azure Synapse, Databricks or your data lake for AI/ML
  • Use tools like SAP Analytics Cloud, Power BI or Tableau for real-time dashboards

From static reporting to real-time action

When processes are orchestrated properly, your production planners don’t wait for nightly refreshes. They work from real-time data on inbound logistics, material availability and work-in-progress status. They’re notified instantly when delivery schedules change or sensitive information like product specs don’t match the expected format.

And because data moves securely between systems, including staging in test environments and support for data masking where personally identifiable information is involved, your teams can trust what they’re looking at and make data-driven decisions faster. And when the global picture shifts — due to supply chain disruptions, tariffs or new regulations — orchestrated data pipelines help you reprice, reforecast and realign production schedules with agility.

Your team experiences quicker changeovers and optimized production runs and can access dashboards that reflect actual operational data and an accurate balance of demand vs. capacity rather than assumptions. You need far less manual intervention in both the production and test environments, and you’ll improve data governance across all production datasets. All of this gives you stronger support for audit-readiness and regulatory compliance (including for government agencies).

See it in action: Hear from Energizer’s Business Systems Analyst how they ensured on-time delivery and reduced risk by optimizing their production planning using RunMyJobs by Redwood.

Build your plan-to-produce automation fabric

Building a connected automation fabric means more than just linking systems together. It means designing workflows that support smarter decisions, from material forecasts to machine-level execution, by delivering the right data to the right systems at the right time. This level of control becomes especially critical when the external environment shifts, affecting your sourcing, pricing or production.

Here’s how these orchestrated workflows take shape.

Demand forecasting

  1. Export historical ERP data from SAP S/4HANA into SAP Datasphere for enrichment and transformation
  2. Analyze demand trends using Azure Synapse, Databricks or your preferred data warehouse
  3. Transform and load clean datasets into SAP IBP for demand planning and forecast modeling
  4. Trigger workflow steps to notify key teams (e.g., sales, supply chain, production planning)
  5. Automatically generate planning orders or proposals based on the updated forecast

Capacity planning

  1. Calculate available machine and labor capacity using real-time data from SAP S/4HANA and connected MES and IoT systems
  2. Run simulations in SAP Integrated Business Planning (IBP) to evaluate potential bottlenecks
  3. Identify constraints and trigger automated alerts for planners to review or allocate resources
  4. Push approved capacity plans downstream to support accurate materials and production scheduling

Materials resource planning (MRP)

  1. Trigger a real-time inventory check and MRP run in SAP S/4HANA
  2. Perform BOM calculations based on demand forecasts and order volumes
  3. Launch a planning run that automatically determines material needs and timelines
  4. Push results to SAP Datasphere for consolidation and enrichment
  5. Feed updated datasets into SAP IBP to optimize production and procurement schedules

Production scheduling

  1. Generate and dispatch production work orders in SAP S/4HANA
  2. Assign machines, labor and tools based on live capacity data from connected systems
  3. Integrate with SAP Manufacturing Execution (ME) or a third-party app for predictive scheduling and performance analysis

Shop floor operations

  1. Track production progress and completion status in real time
  2. Pull quality control results into centralized logs for data validation and reporting
  3. Surface KPIs through SAP Analytics Cloud or Power BI dashboards for immediate insights

Updating stakeholders and systems

  1. Automatically email warehouse teams with updated pick/pack instructions
  2. Notify sales teams of expected delivery dates and inventory availability via Salesforce
  3. Route relevant datasets to the data lake or warehouse for broader analytics or governance initiatives
RunMyJobs brings your mission-critical processes with built-in data movement to life, orchestrating across materials planning, production scheduling and shop floor execution.

Ready to orchestrate?

Already using RunMyJobs for your critical manufacturing processes? Download this convenient plan-to-produce workflow template to optimize further. 

Want to know more about orchestrating SAP data with RunMyJobs? Read more about using the SAP Analytics Cloud connector.

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Data Management And Automation Blogs nonadult
Resilience in retail: How to move your SAP data to minimize waste https://www.redwood.com/article/3s-sap-supply-chain-data-management/ Tue, 22 Apr 2025 23:04:38 +0000 https://staging.marketing.redwood.com/?p=35398 Before he became Apple’s CEO, Tim Cook was the architect of one of the most operationally efficient supply chains the world had ever seen. He didn’t start with new product categories or flashy robotics. He started with simplification: cutting Apple’s sprawling supplier network from nearly 100 vendors to just 24. Then, he doubled down on collaboration, just-in-time (JIT) delivery and vertical integration, giving Apple control of everything from factories to forecasting.

That control translated into speed, agility and accuracy — attributes retail supply chains desperately need, especially today. Apple had end-to-end visibility over its production pipeline, and the result was a supply chain that could handle demand spikes and disruptions alike, without compromising quality.

What if you could apply the same mindset Cook used to optimize Apple’s supply chain to your data? Instead of waiting and reacting, you could respond to change as it happens.

If your data sources are fragmented, refresh on schedules that don’t take current or relevant events into account or depend on manual intervention, you’re not able to resolve problems or confidently make decisions, and the shift to proactive methods won’t be possible. But with continuous orchestration of your most valuable digital asset, you can win in an industry where most companies are merely fighting to uphold razor-thin margins by avoiding spoilage, waste and lost revenue.

Perishable profits

Consider the most direct example of waste potential in the retail space: grocery. Fresh retail items don’t just sell quickly; they expire quickly. Between the farm and the fridge, there’s a complex, fragile chain of vendors, distribution centers and stores.

The smallest delay in your data pipeline is a chance for product to go unsold, unstocked or wasted. The shelf life of perishable goods is short, and demand can shift hourly. If your inventory forecasts are built on delayed or inconsistent data, the results can swing in either direction: Overorder and waste inventory or understock and miss sales. Either direction is costly. 

To prevent these outcomes, you need real-time visibility into what’s arriving and what’s already on your shelves. Plus, what’s moving fastest. Since you have to stitch together a view of field data, supplier inputs, distribution center updates and data from POS and other systems, you must have orchestrated, intelligent data pipelines.

That’s why more retailers are adopting modern data management architectures via offerings like SAP Business Data Cloud, which brings together SAP Datasphere, SAP Analytics Cloud and Databricks to unify data and AI-driven insights. But these platforms can’t work in isolation. They require clean, orchestrated tasks, steps, activities and transfer across an IT landscape to generate the relevant, quality data necessary to inform daily decisions.

Why retail data spoils

Unfortunately, it’s common in retail to know what needs to happen but be stuck in reactivity mode because your data is stale or simply late.

You might have a perfectly calibrated model in SAP Integrated Business Planning (IBP), but if it’s pulling incomplete or old data, there’s no chance it reflects your real replenishment needs. You may receive vendor data in flat files, but if they have to be manually validated and uploaded, your cycle slows down. Or maybe you have all the right tools, but your pricing team and planners aren’t seeing the same information in the same format at the same time.

This is the hidden challenge of retail: achieving consistency and speed at scale. When your supply chain spans multiple regions and partners, minor data issues amplify quickly. 

See how global retail collective Centric Brands achieved end-to-end visibility and control across its complex SAP environment and a variety of non-SAP systems.

Keep your data flows from expiring: The automation fabric way

A resilient supply chain for fresh goods runs on fresh data across your SAP and non-SAP systems. You must continuously collect, transform, enrich and act on it without delay. A mere technical upgrade won’t do, either. You have to build a foundation for repeatable execution.

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On a high level, that might look like:

  • Ingesting real-time inventory and shipment data directly into your SAP S/4HANA systems from farms, warehouses and distribution centers
  • Using tools like Informatica Cloud to extract and transform data from external sources, including environmental sensors for temperature, humidity and shelf life
  • Feeding POS data to SAP IBP to do short-term forecasting using recent demand patterns
  • Normalizing data formats and units across suppliers and geographies automatically
  • Triggering dynamic adjustments in SAP, like store delivery windows or pricing recommendations, based on updated transit times, spoilage risk or demand spikes
  • Alerting supply chain planners the moment a shipment is delayed or a product batch falls below freshness thresholds
  • Routing enriched data into SAP Datasphere, then feed it to Microsoft Power BI or SAP Analytics Cloud for real-time inventory and margin analysis

How do you bring all of this together in a way that’s scalable and automated? 

Build your forecasting-and-replenishment (F&R) automation fabric

An automation fabric is a cohesive framework that connects and monitors your applications, processes and data sources with zero friction. What sets this approach apart from individually integrated point solutions is its ability to control data movement with a high degree of autonomy. Instead of waiting on rigid schedules or scrambling to react to delays, you can operate with precision. 

Think of it as air traffic control for your data. It monitors every source and route to make sure nothing arrives late, out of order or without clearance. That level of control gives you agility that’s unmatched in retail.

Processing incoming data

  • Load daily sales data from SAP POSDM or your POS platform into SAP IBP
  • Validate and post documents in SAP S/4HANA for reconciliation and further processing
  • Import promotional updates and sales uplift data from SAP IBP or third-party campaign tools
  • Trigger structured data exports to SAP Datasphere for enrichment and modeling

Nightly forecasting and replenishment cycles

  • Full forecasting and replenishment
    • Stage datasets from SAP S/4HANA and external systems (e.g., supplier APIs) and validate readiness 
    • Generate promotional impact estimates using SAP F&R, enriched with Databricks or Azure ML
    • Wait for inbound shipment confirmations, trigger replenishment calculations and create and dispatch pick orders to warehouses or store distribution systems
  • Processing negative stock
    • Identify and count negative inventory positions from SAP S/4HANA and store systems
    • Create physical inventory documents (PIDs) to trigger reconciliation and downstream updates

Planning and reporting system updates

  • Push refreshed stock and forecast data into SAP IBP for next-day planning
  • Enrich and route datasets to SAP Datasphere and Microsoft Power BI or SAP Analytics Cloud for visualization
  • Notify supply chain teams and store planners of updates via email or workflow triggers
  • Log and monitor every job to meet SLAs for stock updates, pick orders and forecast refreshes 
RunMyJobs by Redwood brings these processes to life with coordinated, event-driven job chains across SAP and non-SAP systems.

Making freshness a data standard

In retail, you don’t have time for delayed decisions or disconnected teams. Today’s market is volatile, from supply chain disruptions to fluctuating tariffs and policy changes. An automation fabric gives you the control and visibility to respond immediately by recalculating forecasts, repricing products and rebalancing stock in the moment. 

With RunMyJobs, your data pipelines become more than just strings of integrations. They become synchronized, event-driven flows that keep forecasting, replenishment, logistics and pricing aligned across every store, vendor and shelf. That’s what true orchestration delivers: the ability to act on change instead of just reacting to it.

Your competitive advantage: Orchestration that delivers

Already using RunMyJobs in your retail environment? Download this forecasting-and-replenishment workflow template to move faster while maintaining accuracy and quality.

Want to know more about orchestrating SAP data with RunMyJobs? Read more about using the SAP Analytics Cloud connector.

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Data Management And Automation Blogs nonadult
Escape the data maze: Your SAP data journey from source to insight https://www.redwood.com/article/sap-data-fabrics-source-to-insight/ Tue, 15 Apr 2025 15:09:03 +0000 https://staging.marketing.redwood.com/?p=35348 Behind every smart decision lies accurate, up-to-date data that’s correctly formatted and available at the right time. If your organization uses SAP, the stakes are high: Business-critical operations rely on synchronized data flows across ERP systems, analytics platforms and cloud infrastructure.

SAP environments are more powerful than ever, but they’re also more flexible and open to work with the latest technologies. This inherently adds complexity. Many organizations are operating hybrid landscapes with SAP S/4HANA on-premises or in the cloud, SAP Business Technology Platform (BTP) connected to non-SAP apps and tools, external data lakes or warehouses, third-party analytics platforms and a growing number of integration points and APIs. 

Yet, many enterprises are discovering the hard way that it’s not the limitations of integration holding them back; it’s a lack of true orchestration.

Managing data movement across this ecosystem is no longer a task for isolated scripts or point-to-point integrations. It requires an automation fabric that ensures your data flows securely and reliably.

Luckily, much of what you need to achieve this already exists — within your environment, your tech stack and your team. But it needs to come together to run autonomously across all your applications, processes and data. That’s where a purpose-built orchestration layer adds transformative value to SAP data ecosystems.

Where data pipelines break down

Modern SAP landscapes are hybrid by design. You might be running S/4HANA on-prem with SAP BTP extensions in the cloud. You might be feeding into Snowflake for advanced analytics or using Microsoft Power BI for dashboards. You may even leverage tools like Azure Synapse, Databricks or Informatica Cloud. This sprawl creates complexity, and complexity creates friction.

Let’s walk through some common data-related challenges you could be experiencing.

Fragmented scheduling leads to inconsistent data

Without centralized orchestration, teams use whatever’s available: cron jobs, external schedulers, hand-written scripts, etc. This leads to mismatched timing and unreliable dependencies. For example, your sales numbers in Power BI don’t align with your inventory figures in SAP S/4HANA because the data pipelines refresh on different cadences — or worse, silently fail.

Disparate systems often mean data stays siloed, which causes reporting to be inconsistent. That’s a consequence of not having a single pane of glass from which to manage and monitor your data flows. Without a centralized scheduler that acts as an orchestration engine, systems can’t depend on one another effectively, leading to gaps and overlaps. 

Manual processes contribute to high error rates

Manual data entry and transfers are still too common, especially when you’re bridging SAP with non-SAP systems like partner portals, pricing tools or local data repositories. Each touchpoint adds risk. 

If a pricing update comes in from an external vendor and someone delays or incorrectly inputs it manually into files that update SAP Business Warehouse (BW), your customers might see the wrong price and your support lines could light up.

Lack of timely visibility forces reactivity

Outdated data is almost worse than no data. If dashboards and reports pull from systems that haven’t been synced properly, your leadership team will make calls based on stale information. 

Let’s say SAP Analytics Cloud shows margin erosion in one product line, but you don’t have up-to-date access to supply chain or POS data. The root cause will remain unclear, delaying response and ballooning the impact of negative outcomes. 

Difficulty tracking data lineage

When something goes wrong, how fast can you trace it back to the source? In many cases, it takes hours or days of manual investigation across teams and tools. 

When a financial report in SAP Analytics Cloud flags missing revenue, but the issue started in a data ingestion workflow running through Azure Synapse or SAP Datasphere, you’re stuck chasing ghosts if you have no orchestration layer.

Missing automation, missed opportunities

This is perhaps the most widespread and costly issue: systems and teams doing the right things but in isolation. It causes pipelines to stall and dependencies to be overlooked. In other words, you get stuck in a reactive loop.

Your data may be moving on rigid schedules instead of when it’s actually available. Critical workloads like Databricks clusters or EC2 instances might stay running long after they need to. Or, your Power BI might be refreshing every hour instead of being triggered by actual data loads. All of these have the potential to create both lag and waste.

A real picture of end-to-end orchestration across your data ecosystem

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What does a centralized, intelligent workload automation (WLA) platform that unifies and orchestrates data movement across SAP and non-SAP systems look like?

  • Fluid integration with everything from SAP S/4HANA to cloud-native tools like Snowflake, Databricks, Azure and Google Cloud
  • Automated data flow — no more relying on email alerts or batch jobs
  • Real-time alerting and proactive error handling to prevent pipeline issues before they impact the business
  • Centralized observability so you can see and track data lineage and process status across the entire landscape

With these capabilities, you’re not just fixing technical issues. You’re enabling business agility. You’re giving your teams trustworthy data to act on and reducing the cost and risk of digital operations. Essentially, you’re building a future-ready enterprise.

This automation fabric is powered by a secure, cloud-native job scheduling solution that runs completely outside your SAP environment but is deeply integrated with it. That means no additional load on SAP systems, no lost visibility and no vendor lock-in.

Why this matters for you now as an SAP user

Whether you’re deep into a RISE with SAP transformation or just beginning to connect SAP to cloud analytics and data platforms, orchestrating your data movement must be a strategic priority. SAP Business Data Cloud (BDC) offers incredible promise for unifying enterprise data and applying AI and analytics at scale.  But like any system, BDC is only as good as the data pipelines feeding into it.

And for most enterprises, those pipelines touch systems far beyond SAP: Snowflake, Databricks, Power BI, Azure Data Factory, ServiceNow, Kubernetes, even legacy platforms. And this isn’t just an IT issue. Your Finance team needs timely close processes and readily available data that supports compliance. Your Operations team has to keep processes flowing without waste. Your Customer Support team needs a 360-degree customer view to ensure service and satisfaction.

Even your future initiatives, like training and implementing AI models, depend on clean, accurate and complete data that’s reliable and doesn’t cause hallucinations.

What’s at stake? Cost, trust and transformation

End-to-end data pipeline automation is more than just convenient. RunMyJobs by Redwood customers know firsthand how critical advanced WLA via an SAP-partnered solution can be. It helps them handle the real-world complexities of data operations that arise daily for fast-moving enterprises. 

RunMyJobs’ event-driven workflows, conditional logic, alerting, retries, visual no-code design, AI/ML predictive analysis and alerting and other automation fabric-focused features enable:

  • Cost savings: Customers have reduced cloud spend by auto-scaling Databricks clusters or shutting down idle EC2 instances via RunMyJobs.
  • Faster reporting: Orchestrating SAP-to-Snowflake-to-Power BI flows, for example, keeps you meeting tight SLAs for daily or hourly dashboards without running refreshes that burn compute unnecessarily.
  • Better governance: With audit trails, centralized logs and controlled access (e.g., via ServiceNow), RunMyJobs customers meet compliance requirements more easily.
  • Reliability for AI: As AI becomes more crucial to drive productivity and efficiency, you need to know that the data it uses is accurate. RunMyJobs uses best-in-class automation practices to secure the data feeding your AI models, orchestrating continuous data flows so their outputs are reliable, unbiased and meet quality standards.
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In your world

No two SAP landscapes look alike, but whether you’re producing goods, delivering power or moving financial assets, your success depends on frictionless data movement between SAP and non-SAP systems.

Consider manufacturing, where orchestration is fast becoming the backbone of Industry 4.0. Production planners must align real-time inputs from MES platforms, IoT sensors, logistics networks and supplier portals with demand forecasts and capacity models in SAP S/4HANA and SAP Integrated Business Planning (IBP). In practice, that means more than connecting systems. It means using an orchestration layer to ensure delivery schedules, machine assignments and work orders always reflect the most up-to-date data. When all systems operate in concert, manufacturers gain agility and protect margins, even as supply chain conditions change.

Or take retail, where every hour of inventory delay risks spoilage, stockouts or missed sales. Leading retailers are using data orchestration to keep forecasting and replenishment, logistics and pricing synchronized across SAP S/4HANA, SAP IBP and SAP Datasphere environments. Retailers are using automation fabrics to move data faster while maintaining accuracy, maximizing their margins in highly volatile markets.

In utilities, orchestrating data across smart meters, SAP IS-U, cloud analytics tools and CRM systems helps ensure billing is accurate and customer service teams are always working from the latest information. Intelligent data orchestration validates and properly sequences handoffs, no matter how many systems are involved.

Life sciences is another area in which data orchestration connects key functions, in this case, discovery and delivery. Research teams rely on orchestrated data movement between SAP R&D Management, ML modeling platforms and analytics tools to screen compounds and predict efficacy, while clinical teams use the same orchestration fabric to forecast site-level inventory and synchronize replenishment. Intelligent automation drives accuracy and timeliness across the research-to-treatment lifecycle.

Global banks, insurers and others in financial services also need to orchestrate thousands of interdependent workflows, from early-morning FX position updates and bank statement reconciliations to intraday liquidity forecasts and payment batches. Orchestrating end-to-end processes, such as start-of-day, eliminate manual interventions and greatly reduce operational risk.

That same level of orchestration is possible across other industries, too. As you explore how to extend automation in your organization, take inspiration from how others are rethinking their SAP-connected processes. With RunMyJobs, SAP customers across industries are unifying their SAP and non-SAP systems into one intelligent, automated, business-aware fabric. In turn, they’re reducing risk, lowering costs and dramatically improving reporting accuracy and timeliness.

Stop thinking in terms of single integrations and start thinking in terms of coordination. Learn how to develop resilient value-chain processes and get the most from your SAP solutions with end-to-end automation.

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Data residency and data sovereignty: SaaS providers and shared responsibility https://www.redwood.com/article/data-sovereignty-data-residency/ Fri, 08 Nov 2024 20:45:25 +0000 https://staging.marketing.redwood.com/?p=34510 Data is undoubtedly one of a company’s most valuable assets today. It drives decision-making, fuels automation and defines the customer experience. However, as your organization handles a growing volume of data, the complexity of managing it effectively grows proportionately.

No matter the size of your organization or the type of infrastructure you prefer, you need to care about where you store your data — data residency — and who controls it — data sovereignty.

What are data residency and data sovereignty?

What it meansWhy it matters
Data residencyThe geographical location of stored data, often decided by laws and local regulations that vary significantly between countries or regionsFailing to comply can result in severe financial penalties, legal repercussions and damage to reputation.
Data sovereigntyWho controls and accesses data (extends beyond location) and under what circumstancesIt impacts the ability to develop a resilient data infrastructure that’s aligned with both customer expectations and regulatory demands.

The truth of shared responsibility

You must understand data residency and sovereignty to achieve seamless and compliant data orchestration, especially if you run a global and/or remote-first company. If your data infrastructure relies on SaaS solutions, you inherently have less direct control over data location and access compared to on-premises deployments. 

While on-premises software allows you to house and control data as you see fit, SaaS comes with limitations and a shared responsibility model. Your provider manages certain components of data security and infrastructure, but critical compliance responsibilities fall back on you. This can be an overwhelming burden if, like the average enterprise, you use 473 SaaS apps!

Many SaaS providers offer limited guidance on how to remain compliant, expecting you to understand complex regulations and how they apply to you and your use cases. This is why it’s crucial to vet providers and find one that not only prioritizes data residency and sovereignty but also understands it well and designs for it in consultation with customers. 

At Redwood Software, our focus is on providing customers with confidence that their data is both secure and compliant, without the ambiguity that typically surrounds shared responsibility. That means providing clear guidelines and taking proactive steps to handle residency and sovereignty.

Top data management concerns of a global enterprise

Data protection is a multi-faceted problem, as regulations and risks are continuously evolving. Rapid growth in data volumes, changing global mandates and the shift toward cloud adoption and remote work have made achieving protection tougher than ever.

Managing a vast amount of information presents problems for storage and governance. It’s no longer enough to have basic storage solutions; you must make conscious, informed decisions about how you’ll manage and store data in a place and in a way that complies with applicable regulations. To keep your data accessible, secure and compliant, you need to have a deep understanding of data residency and sovereignty requirements.

Making the picture even more complex, localization mandates continue to grow in scope and severity. Governments worldwide are enacting stricter laws that dictate how data must be stored, accessed and transferred. Regulations like the European Union’s General Data Protection Regulation (GDPR) and China’s Cybersecurity Law are prime examples of how specific regions enforce varying regulations. Navigating these mandates well is an absolute must if you hope to operate efficiently with no data flow interruptions. You may need to make comprehensive updates to organizational policies and practices to ensure every transfer and access point is up to par.

Organizations also have to face the challenge of increasingly decentralized data. Widespread cloud adoption and remote workforces have dispersed data and created a demand for cross-border access. The result? A complicated ecosystem that requires advanced data management strategies to reconcile the need for accessibility and sometimes conflicting regulations.

Your employees expect to have quick and reliable access to the information they need, but each data transfer presents a potential legal and regulatory risk. 

Why security can’t be an afterthought

Data breaches are on the rise, and with each incident in the news, the stakes grow higher for your business. The frequency and severity of breaches have created an environment where privacy is not just a compliance issue but a critical differentiator.

Customers and stakeholders expect companies to go above and beyond mere regulatory adherence and actively protect sensitive information. A loss of trust is nearly impossible to regain.

Remote work has increased both risks and expectations. Employees may sometimes use unsecured networks or personal devices, increasing vulnerabilities. Yet, they need seamless data access, regardless of location. Securing data without disrupting productivity is no small task.

One of the most concerning aspects of data security today is the risk of exfiltration — when malicious actors gain access to your information via emails, file downloads, malware or cloud vulnerability exploits. Sophisticated cyberattacks are becoming more common, and strong data protection measures are non-negotiable.

Thus, while automating your data management should be a priority, it’s important to have a solid plan incorporating residency and sovereignty. 

Building a compliant data automation strategy

The best data strategies consist of:

  • Defined regulatory requirements and data boundaries
  • Resilient, yet malleable, workflows
  • Strong monitoring
  • Awareness of policy updates

Begin by seeking a clear understanding of the regulatory environment in which your business operates. Then, for each jurisdiction, identify the specific laws and mandates governing how and where data can be processed, stored and accessed.

Document and integrate these requirements into your operational processes. An up-to-date, customized regulatory map can be invaluable as you try to prevent costly compliance failures. 

From there, you’ll want to start building adaptable data workflows. If they’re too rigid, they can leave you vulnerable when unexpected changes occur (which is quite often in the world of data protection laws). Choosing a flexible automation solution will help you design flexible workflows from the start. In a SaaS model, data processing locations may change dynamically due to load balancing or disaster recovery. Design your workflows to handle these changes — reroute data and load during outages — without breaking compliance.

Monitoring and continuous oversight are also crucial components of your strategy. Breaches and non-compliance events happen quickly, and having a clear audit trail of every interaction with data can keep you from getting swept away in the chaos. Alerts for suspicious activity or deviations from protocols are the new norm for mitigating risk.

Finally, keeping your team informed with training and dedicating resources to staying aware of the latest regulations that impact your business are proactive ways to take on the data responsibilities of today and tomorrow.

Use a compliance-aware data automation platform

The right data automation tool can minimize costs while helping you manage technical complexity. Look for a solution with strong SaaS encryption, robust access controls and best-in-class security policies and certifications. 

Redwood’s certifications include: ISO 27001, ISAE 3402 Type II, SSAE 18 SOC 1 Type II, SOC 2 Type II, TX-RAMP Provisional Certification and Cloud Security Alliance STAR Level 1.

These factors, plus a commitment to getting data residency and sovereignty right for customers, will enable you to minimize fines and data transfer restrictions, reduce latency and increase resilience in crisis situations.

Choose a recognized workload automation provider

Gartner named Redwood a Leader, positioned furthest in Completeness of Vision and highest for Ability to Execute, in the 2025 Magic Quadrant™ for Service Orchestration and Automation Platforms (SOAPs) report. In evaluating providers for Completeness of Vision, Gartner heavily weighed geographic strategy, stating that SOAPs with this distinction “meet complex international requirements, including data sovereignty options and compliance with region-specific regulations (e.g., GDPR).”

In its companion analysis, the Critical Capabilities for SOAPs report, Redwood was ranked first in all five Use Cases, including Data Orchestration.

I believe these achievements represent Redwood’s ability to provide top data protection and responsive support for all geographies — a significant differentiator when you’re looking for a provider who won’t leave you wondering how to handle and protect data without their guidance.

Get a glimpse of our superior data automation features and security standards by booking a demo of RunMyJobs by Redwood.

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From data chaos to data clarity https://www.redwood.com/article/data-management-chaos-to-clarity/ Mon, 16 Sep 2024 16:11:19 +0000 https://staging.marketing.redwood.com/?p=34181 We talk about data management a lot here at Redwood Software. Regardless of industry or automation use cases, this topic comes into play — even when it doesn’t sound like it.

We might be discussing aggregating long-term sales figures or reconciling stock and inventory with customers, but those are ways of talking about the business rules that we apply on top of data management processes.

In many organizations, the departments that define those rules own some of the process of moving or manipulating data. Other teams collect their data — the raw sources — and use it for their distinct purposes. Centralized teams work to manage sources of truth in major business apps or master data repositories, and a myriad of data sources exist at the edge. Point-of-sale (POS), remote office and legacy systems add to the potential chaos of separate but interconnected flows of data.

Although some teams may feel their part of the flow is under control, others are re-running processes, modifying data manually to allow other processes to work or resorting to collecting raw data to reach their goals.

As the complexity of data increases, the reality of not having complete control over the data pipelines that run the modern business becomes more and more of a threat.

Data: “The new oil”

We all agree: Data is one of the most precious resources for today’s enterprise. It drives new industry as oil once did. We can extend this analogy to data management — it’s the critical refinement process, without which data is largely worthless.

This analogy is useful if we consider an oil pipeline diagram. With the extraction, refinement, transportation and consumption of those refined products, there are many parallels with data management pipelines.

Oil Distillation Diagram
The consumption of data output is a valuable reminder that the outcomes of our IT processes are what matter.

While the oil pipeline starts with the flow of mostly one type of thing, data pipelines start fragmented, coming from tens, hundreds or even thousands of different sources. Data, therefore, presents an exponentially larger, more complex problem than the pre-treatment of crude oil before it enters the refinement process.

A critical part is missing in our pipeline analogy that affects everything else: the creation of the data. Data pipelines start with business activities, interactions with customers, apps, points of sale, Internet of Things (IoT) and more.

Old-school posters may have shown the natural processes that created the oil, but unlike the geological speed of those processes, our valuable resource is being written, re-written and consumed in seconds, and the inputs to our process are chaotic, unruly and spread out.

Blockages in data pipelines

A data pipeline is a complex web of data sources, logistics and analytics processes that underpin business operations.

This web may look like it was made by a drunk spider in some organizations, characterized by fragmented and siloed data sets and solutions. If this sounds familiar, you’ll likely perceive data management as laborious and error-prone.

Without a cohesive automation strategy, many IT and data management teams encounter the following struggles.

  • Waiting for other teams to do their part of the process. This delays downstream activities, especially if different teams have different ways of sharing data and information and managing the scheduling of tasks.
  • Vendors or departments changing data formats. You may need to reconfigure multiple scripts, fields or tools that impact many tasks.
  • New technology requiring a new method or skill. Data management tasks may rely on technology that uses a different protocol or standard than what your business has used thus far.
  • Managing multiple automation tools with narrow use cases. If many business systems are using their own schedulers and automation services, tool sprawl can be a major time sink for your IT team.
  • Teams manually unpicking changes to data sets. This makes it cumbersome to run the same process or script again in the next data management step.

All these issues affect the quality, compliance and timeliness of data used in decision-making.

Drilling for data

Distilling data into actionable insights that drive business operations and decisions also reflects the same basic steps that we see in the oil pipeline analogy.

Extraction

Collecting data from all sources at the right time and coordinating its delivery downstream to the next stage is no small feat. There are many tools for collecting data, and some teams use bespoke scripts and niche solutions.

Refinement

Once extracted, the data is manipulated and analyzed to make it more useful for different processes and tasks. New data sets may be created with different values, conversions of data formats or standards and different types of analysis to perform calculations and correlations.

Transportation

Lastly, data is loaded into destination systems and delivered to the end consumer or used in other processes.

The above stages align nicely with a commonly discussed data management process: Extract, Transform, Load (ETL).

Organized chaos

To move from data chaos to data clarity, it’s vital to understand the difference between data management techniques and data management processes.

We’ve been using some terms associated with data management so far, such as ETL. Using that and two other relevant examples, this table explains where they fit into the data management function and the oil analogy that’s been serving us so well.

ComponentDefinitionContextIn an oil pipeline
Extract, Transform, Load (ETL)A three-stage process of consolidating data from multiple sources into a single, coherent data store, typically a data warehouse or data lakeETL is primarily a set of techniques used in data integration.The technical processes by which the oil is collected and refined, for which most companies largely use the same method but with their own nuances
Master Data Management (MDM)A foundational layer of various business processes that provides a unified, accurate view of critical data entities like customers, products and suppliers across an organizationMDM is more than just a process; it’s a comprehensive discipline that involves policies, governance, procedures and technological frameworks aimed at managing critical data entities consistently across an enterprise.The properties, names and types of materials used in the process and the standards, names and types of products that are produced (e.g., Premium 91–94 octane fuel)
Backup and RecoveryAn IT-centric process focused on data protection and disaster recoveryThis is a critical IT process involving specific operations to copy and store data and restore it when necessary.A sub-process, perhaps one that deals with the disposal of waste or long-term storage of raw materials

How data sources impact the pipeline

To further bring order to the fragmented chaos we often see in data management, we need to also look at sources of data and understand how they play a part in the whole.

We can categorize data sources in many ways. The diagram below looks at each system’s significance to business processes — versus how close to end-users, customers and the edge of the business system architecture it is.

A siloed data management tech stack Graph

At the bottom left, we see data stores and hosting for customer-facing apps and back-end processes.

These systems likely have built-in automation capabilities, but they’re either narrow in focus or shallow in capability to integrate with other systems. 

The right automation solutions can govern and manage automation in this section, ensuring tasks take place at the right time and dependencies are managed.

In the middle, we have middleware, pure data storage and analytics.

These systems sometimes have a limited set of automation capabilities. They integrate well with the systems on the bottom left but may struggle with the complex data sets coming in from other systems towards the top right.

At the top right, you’ll find end-user tools and productivity apps.

Often a data destination and a data source, end-user control creates problems for data integrity and availability.

And a special mention: embedded solutions.

These are the out-in-the-wild systems, such as IoT and POS. They’re often legacy systems that can be specific and problematic to deal with, especially in the event of a failure. Data sources are often spread out with data sets per device or location.

Data tends to flow from embedded solutions and business apps into middleware and business systems before being sent back to business apps, end-user tools and reporting apps.

Springing a leak

With parts of the processes spread out across tools, governed by one system or team, gaps and cracks start to appear. In those cracks, data management processes unravel in frustrating ways.

A robust automation strategy allows us to design seamlessly integrated, efficient data management processes. If errors do occur, you can build in logic and pre-configure reactions to problems, allowing your data pipeline to progress and repair without laborious unpicking and troubleshooting.

Workload automation’s broad capabilities to automate every stage of the pipeline means all the disconnected activities can be joined up — the end of one step flows immediately into the start of another with maximum efficiency. In the event that errors occur, you can build in logic and pre-configure reactions to problems that allow the data pipeline to progress and repair without laborious unpicking and troubleshooting.

By reliably automating business-as-usual processes, your team can take on higher-value and more interesting tasks instead of just keeping the lights on. With end-to-end automation, it’s common to experience increased velocity, more reliable input for key decisions and peace of mind around data compliance.

Discover how RunMyJobs by Redwood can bring clarity to your data management processes: Book a demo.

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6 benefits of data pipeline automation https://www.redwood.com/article/six-benefits-data-pipeline-automation/ Fri, 06 Sep 2024 16:31:45 +0000 https://staging.marketing.redwood.com/?p=34116 Every transaction, decision and interaction within your enterprise relies on the integrity and reliability of data. When it flows seamlessly from one point to another and is consistently accurate, you can rest easily knowing you’re protecting your business and customers.

Yet, data volumes are skyrocketing, and the need for real-time data processing is more pressing than ever. The business intelligence that fuels your next move depends on it, and your customers expect quick and reliable service.

Safeguarding your assets, reputation and future, therefore, means prioritizing data pipeline management and, in turn, the files you transfer in your data processes.

Why automate data pipelines?

The concept of a data pipeline may be simple — it’s the system or process you develop to move your data from various sources to destinations. But, establishing and maintaining steady and precise data movement requires constant attention. 

As the amount of data created, consumed and stored continues to expand dramatically and workflows increase in complexity, the pressure exceeds what a typical business can maintain with manual methods. Timely processing and error mitigation are not guaranteed when trying to piece together the capabilities of disparate tools.

Furthermore, delivering a superior customer experience (CX) in any industry depends on real-time data availability.

Scaling data pipelines to meet demands and stay competitive becomes impossible without automation.

Benefits of data pipeline automation

percent of enterprises that experience benefits of data pipeline automation copy

1. Increase efficiency and productivity

Automation eliminates repetitive manual processes, allowing you to better utilize human resources for your most important strategic tasks. A simple shift in how you apply your workforce can drive innovation and greatly enhance your service delivery. 

When someone who once dedicated a significant portion of their time to data entry, validation and transfer gets to focus on more creative work, for example, you could develop fresh solutions to internal and customer-facing issues while accelerating project timelines.

In action: A manufacturing company reduces data processing time by 40% by automating data management tasks, enabling data engineers to focus on product innovation instead of time-consuming data handling tasks like manual data ingestion and validation.

2. Improve reliability and reduce errors

When you automate data pipelines, you mitigate mistakes. The best data orchestration and workflow management solutions have built-in error detection and correction mechanisms to improve data quality and consistency. They monitor data flows around the clock to identify anomalies and correct issues in real time.

As a result, your teams can achieve accurate reporting and maintain regulatory compliance in the decision-making process. Reliability ultimately translates into trust — in both your datasets and your systems.

In action: A financial institution achieves 99.9% data accuracy by automating its data pipelines. Its leaders can produce reliable reports and stick to important industry standards around data security.

3. Enhance scalability and performance

As you implement automation with powerful job orchestration tools, you’ll find managing big data spikes and variations in data loads is no longer stressful. Optimizing resource usage improves your overall system performance and can reduce costs.

If, for example, your business experiences a surge in customer transactions during a major sales event, it could be risky to try to handle the increase in data volume without a snafu. Automation helps you maintain a smooth and efficient CX and generates accurate numbers on the back end.

In action: A hotel chain scales its data pipeline to accommodate a 200% increase in booking data during peak seasons.

4. Provide visibility and monitoring

Automated data pipelines offer comprehensive data flow and system performance tracking. The best platforms offer clear, accessible insights into your pipeline operations so you can preempt issues. Visibility is key for operational integrity.

Especially with real-time dashboards and detailed analytics, you get a transparent view of your entire data pipeline, including where you may have bottlenecks before they escalate. The same level of business insights isn’t attainable in a manually-driven pipeline. 

Proactive monitoring is also invaluable for the health of your data infrastructure.

In action: A utility company uses dashboards for real-time monitoring and reduces system downtime by 30% to ensure uninterrupted service delivery.

5. Simplify workflow management, scheduling and dependency handling

Automation simplifies complex workflows and scheduling, so it’s easier to coordinate data-related tasks, file transfers and other key actions across your entire organization. By facilitating the integration of various data sources into a central data warehouse, automation also encourages consolidation and removes data silos.

With automated scheduling, you can ensure your data gets processed and delivered at the right time for every stakeholder. Managing dependencies between different data processes becomes more straightforward in automated workflows. These simplified IT and operations tasks make it possible to interweave various business processes with less effort.

In action: A food processing company improves workflow efficiency by 50% through automated scheduling of production and distribution data, resulting in more timely deliveries.

6. Enhance fault tolerance with built-in detection and recovery

Your pipelines will always be at risk without fault detection and recovery plans. Data pipeline automation tools are made to minimize downtime and data loss. They offer automated alerts and notifications to minimize response time.

Resilience is crucial for maintaining uninterrupted service delivery and protecting the integrity of your data.  Fault tolerance keeps your data secure in the face of unexpected events.

In action: A retail company reduces system downtime by 25% with automated fault tolerance in its data pipeline. The outcome? Consistent customer service and operations.

Steps to effectively manage data pipelines with automation

Achieving the benefits of data pipeline automation requires a strategic and thorough approach.

The first step is to assess your current data movement processes. Are some of your data transfers reliable while others are inconsistent? An initial assessment can give you a clear picture of where your data practices stand and help you identify areas for improvement.

Once you have a comprehensive understanding of your current state, the next step is to identify your goals. Your objective is to ensure you can support all business functions with secure and consistent data movement protocols. 

This involves defining specific targets such as:

  • Reducing error rates
  • Improving data processing speeds
  • Ensuring compliance with regulatory requirements

Having clear goals can help you formulate a precise action plan and tangibly measure your success.

Finally, transitioning fully to an automated data pipeline system means investing in workload automation (WLA) software with integrated managed file transfer (MFT). MFT can ensure all file transfers are secure and compliant. Whether you’ve been engaging in data streaming or store-and-forward methods of file transfer, a tool with integrated MFT can add a layer of reliability to your use cases.

➡️ Consider that a WLA solution can often be used to automate extract, transform, load (ETL) processes. These are fundamental for proper data integration, which keeps your data up to date across all systems.

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The future of data movement

As multi-cloud environments become more prevalent, increasing data volume and complexity will drive an even greater need for easy-to-implement low-code or no-code WLA as a proactive approach. Your data pipelines are some of your most valuable assets and, managed well, they can pave the way for sustained growth, increased customer satisfaction and other positive business outcomes.

To dive deeper into what intentional data pipeline management with MFT solutions could look like for your organization, read Data in Motion, our in-depth report on enterprise data movement. Learn about the impact of multi-cloud environments, workload automation, data volume and complexity and more on IT leaders’ data movement strategies.

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13 methods for maintaining data security during file transfer https://www.redwood.com/article/data-security-file-transfer-methods/ Thu, 22 Aug 2024 16:38:09 +0000 https://staging.marketing.redwood.com/?p=34016 Data breaches can lead to devastating outcomes, including significant financial losses, damage to your reputation or even legal consequences. Maintaining a robust security posture can help you defend against threats while improving the efficiency and reliability of your processes.

But securing data isn’t about sealing it off from the outside world. In an interconnected business environment, data must flow freely across borders and between teams, vendors and platforms. With such openness comes the challenge of ensuring data transfers don’t compromise security.

In this article, we’ll explore 13 practical methods to safeguard your data during file transfers and share tips for finding the right data security solution for MFT. 

The state of cybersecurity today

A wide range of threats can jeopardize the confidentiality, integrity and availability of your data. These threats can be external, such as cyberattacks like malware, phishing and DDoS, or internal, where human error or malicious insiders can expose critical information.

Third parties and internal threats are equally concerning. Understanding and being prepared to handle both is the best way to prepare for an attack by a bad actor. A comprehensive enterprise security strategy protects digital assets regardless of the source of a threat.

13 effective data security strategies

Use the following methods and tools to build a strong security framework and enhance your data protection across various platforms.

1. Multi-factor authentication (MFA)

Unauthorized access presents a major risk. By requiring users to provide multiple forms of verification (not just a username and password), you can consistently confirm their identities and rest assured that the people gaining access to your sensitive data are allowed to do so.

MFA requires providing two or more credentials, including a password, biometric data like a fingerprint, a security token or a code sent to the user’s phone. For example, a managed file transfer (MFT) solution might require a password plus a fingerprint scan to log in. Not only is this best practice, but it reinforces a culture of security awareness within your organization.

2. File encryption and virtual paths 

Encryption converts data into unreadable code, preventing unauthorized access even if your data is intercepted. An extra layer of defense is to require a decryption key for accessibility after compromise. The most secure MFT solutions can feature triggers that automatically encrypt data upon upload or by securing entire virtual paths. 

Triggers are a targeted encryption approach that enables selective data security measures based on predefined criteria such as filename and file type. Virtual paths in a file system enable you to map user access to specific physical paths within your domain, streamlining user management and permission settings and allowing for centralized control without needing to manage permissions at the operating system level. 

3. Role-based access management 

Granular access controls give your employees access to only the data that’s necessary for their roles. Reviewing and updating access permissions on a regular basis minimizes the risk of privilege escalation — when users gain unauthorized access to sensitive information over time.

Role-based management allows you to define specific permissions, such as restricting access to certain domains or limiting the visibility of user data. You could create a role that permits an administrator to manage triggers only within a specified domain or restrict their visibility to users in a specific location. 

4. Real-time threat detection

Intrusion Detection Systems (IDS) monitor and respond to threats in real time. With notifications and alerts, stakeholders in any file exchange can stay informed about suspicious activity and be prepared for immediate action.

Incorporating AI-driven threat detection can further enhance your ability to identify and respond to emerging threats that could bypass traditional security measures.

5. Frequent security audits

Regular security audits are vital for identifying vulnerabilities in your systems and ensuring compliance with industry standards. They help you maintain a strong security posture by highlighting areas for improvement and enforcing consistent security practices.

Surprise audits can be particularly effective in revealing weaknesses that may not be evident during scheduled assessments.

6. Data loss prevention (DLP)

DLP strategies are designed to identify and protect sensitive information. With DLP rules, you can prevent the unauthorized distribution of critical data like credit card or personal identification numbers (PINs). Implementing it across all communication channels, including email and cloud services, gives you comprehensive protection.

Integrating a DLP processor into your MFT server (or using a solution with a built-in processor) can help you enforce data protection policies and reduce the risk of data leaks.

7. Advanced network security 

Advanced firewalls play a crucial role in defending your network by enforcing security policies between internal systems and external networks. Integrating analytics tools with your firewall solutions can help you prevent sophisticated attacks.

Network segmentation, combined with continuous monitoring, prevents unauthorized access and isolates sensitive data to minimize the impact of a potential breach. 

8. Secure cloud environments

In SaaS architectures, customer environments should be isolated within dedicated zones. You should secure access using HTTPS/TLS. Regular updates and patches to your cloud security protocols can help you keep up with evolving threats. 

MFT platforms that leverage cloud providers like Amazon Web Services (AWS) add additional security layers to ensure your data transfers are protected in compliance with best practices and regulatory standards, such as HIPAA and PCI DSS.

9. Third-party risk management 

Effective risk management requires a thorough assessment of third-party vendors and supply chains. Regular audits and strict security protocols can give you reassurance that third-party services meet your organization’s security standards. Collaborating with your third-party vendors can present opportunities to align security practices.

Conduct regular security audits of vendors. You may choose to only offer access to your environment using a firewall or via DMZ streaming. 

10. Data backup and disaster recovery 

Robust data backup and disaster recovery procedures maintain data integrity and business continuity. 

One of the best tools for this is a failover server, which assumes the responsibilities of a production server if it becomes unavailable. Most file transfer solutions don’t have built-in failover and require integration with supplemental data security solutions.

See why its failover mechanisms make JSCAPE by Redwood stand out in the MFT space.

11. Automated trigger management 

Managing triggers related to file transfers is essential to prevent unintended data transfers. 

By setting up event-based triggers to execute only upon actions by a particular user, time frame, event type and more, you can prevent file transfer automation from inadvertently moving malicious data into your organization.

12. Policy enforcement

Developing and enforcing comprehensive privacy policies will help your organization comply with data protection laws and regulations. Because security best practices are constantly evolving, it’s important to choose an MFT provider that continuously updates its solutions and stays ahead of evolving security challenges.

Embed privacy by design into your policies to ensure that data protection is a priority at every stage of your operations.

13. Security posture assessments

Regular security posture assessments are non-negotiable. Your IT experts not only need to protect your organization; they also should understand your level of risk of becoming a victim of a breach or attack.

How to complete a security posture assessment

  1. Inventory IT assets. Catalog all hardware, software and cloud resources to understand your complete attack surface.
  2. Map the attack surface. Analyze and identify vulnerabilities, misconfigurations and potential cyber threat entry points to pinpoint your areas of weakness.
  3. Assess cyber risk and resilience. Evaluate the likelihood and impact of potential attacks and assess your readiness to detect, respond and recover from security incidents.
  4. Prioritize and remediate vulnerabilities. Leverage insights from the risk assessment to prioritize and fix the most critical vulnerabilities.
  5. Continuously monitor and improve. Stay vigilant with continuous monitoring to adapt to new threats.
  6. Respond to incidents quickly. Develop and maintain an incident response plan that includes procedures for containment, investigation and recovery.

Third-party assessments can also be helpful in giving you an unbiased view of your security posture.

Selecting the right data security solutions for file transfer

Because your organization handles a unique set of data and may face industry-specific regulatory requirements, you’ll want to carefully evaluate MFT providers, platforms with integrated MFT and supporting data security solutions. 

Use these six key steps in the vetting process.

  1. Understand your data: Begin by taking inventory of the types of data your enterprise manages. Are you transferring financial data, personal data, intellectual property or other forms of sensitive data? The classification will help you identify the level and type of protection you require. 
  2. Evaluate regulatory compliance: Adhering to regulations, such as SOX for financial reporting and GDPR for data protection in the European Union, is essential. Your choice of data security solutions should support and simplify the compliance process, ensuring you meet privacy regulations.
  3. Consider scalability: As your business expands, your security requirements will also increase. Choose scalable solutions to handle growing data volumes and adapt to evolving security threats across all your operational environments. 
  4. Assess existing infrastructure: Carefully evaluate your current IT environment to ensure compatibility with your existing infrastructure. Thoroughly review endpoints, data centers and multi-cloud setups to guarantee that security tools integrate smoothly across all platforms.
  5. Establish budget constraints: Be realistic about what you can afford, but also recognize that skimping on data security can lead to the most costly breaches or velocity-reducing tech debt. Many companies find out the hard way that investing in advanced threat detection systems and secure data platforms is worth it.
  6. Research potential providers’ reputations: Look for strong customer service, quality technical support and a clear roadmap for features and innovation.

5 signs of a first-rate security vendor 

When evaluating security vendors with MFT in mind, look for key indicators that demonstrate their reliability and effectiveness in safeguarding data.

A proven track record

The most reliable providers have a solid history in the industry, particularly in areas such as encryption key management, DLP and Identity and Access Management (IAM) systems. Those with industry certifications and plentiful customer testimonials can prove their commitment to high security standards.

Flexibility

Select security solutions that enable you to tailor protocols: the ability to modify access controls, encrypt data and enforce policies to align precisely with your security requirements. A wide range of connectors and API-driven integration options can also ensure compatibility and scalability with your future tech stack.

Layered defense strategies

Opt for solutions that provide a layered approach to security to reduce the likelihood of a single point of failure. Combining several tactics, such as firewalls, access management and multi-factor authentication, can generate a more robust defense. Integrated solutions also help create a resilient security posture against various cyberattacks, including malware, ransomware and phishing.

User-friendliness

User-friendly interfaces and features such as low-code automation can significantly reduce the chance of human error. Solutions with minimal training time and educational resources for new users can help you drive widespread adoption and, therefore, consistency.

Zero-trust architecture

Unlike traditional “defense-in-depth” approaches that operate under a trust model, zero-trust architecture (ZTA) operates under the assumption that all network traffic is potentially hostile. Designed to incorporate security deeply within a network’s DNA, adhering to principles that require secure access for all resources, strict access controls based on necessity, verification over trust, thorough inspection of all incoming log traffic for malicious activity and network design that starts from the inside out.

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Opt for workload automation with integrated MFT

Maintaining a secure and resilient digital environment means choosing software providers that can support you in implementing the above 13 methods. Selecting a vendor that offers integrated workload automation and MFT capabilities gives you full visibility into data transfers and aligns them with your broader operational goals.

Find out how the power combination of RunMyJobs by Redwood and JSCAPE by Redwood can drive efficient, automated and secure processes across your entire enterprise — for file transfers and beyond.

Book a demo to see how JSCAPE’s security features can expand the vast workload automation features of RunMyJobs and strengthen the defenses of your IT infrastructure. 

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Understanding the power of data management automation https://www.redwood.com/article/data-management-automation/ Wed, 07 Aug 2024 23:49:36 +0000 https://staging.marketing.redwood.com/?p=33930 In today’s data-driven landscape, businesses are constantly looking for ways to enhance their data management processes. Automation has become a crucial part of the solution, allowing organizations to efficiently manage large volumes of data, streamline workflows and deliver actionable insights to the business. 

Workload automation stands at the forefront of this transformation, offering comprehensive automation capabilities across IT and business processes critical for automation of data hygiene automation, master data management, ETL workflows and more. 

Intro to data management automation

Why automate the movement and analysis of data?

Data is the lifeblood of businesses. From customer insights to operational metrics, data informs strategic decisions and drives growth. However, as technology and business operations grow more complex, the sheer volume of data, complexity of data types and formats and number of data silos is overwhelming. 

Managing the flow of data across an organization is therefore a continually moving target, many organizations face an unending challenge to control their data pipelines, resolve problems and mitigate risks. It has become critical to manage data pipelines in a cohesive way.

Running data pipelines using scripts and “paper” based process management is error-prone and time-consuming, those errors and longer time to execute and resolve issues can lead to delayed or misinformed decisions and missed opportunities.

If you recognize any of the things in this list, you may benefit from a more end-to-end automation approach.

  • Data movement, archiving and other tasks are often:
    • Managed in the individual data system.
    • Performed manually by an engineer or administrator.
  • Multiple automation tools are in play, with niche or narrow use cases.
  • Different scripting languages and skills are involved in tasks within the data pipeline.
  • Leadership often discovers flaws in data analysis, when it’s too late.
  • It’s often difficult to clearly articulate what went wrong until very late in troubleshooting.

Automating data management processes addresses these challenges by combining the different tasks, technologies and “human-in-the-loop” activities into a single end-to-end managed and monitored process – ensuring data accuracy, consistency and availability in real-time.

This approach reduces manual intervention, minimizes errors and accelerates time-to-insight, empowering businesses to make faster — more effective -— data-driven decisions.

The growing need for automation in data management

As businesses expand, so do their data requirements. Traditional data management methods no longer keep pace with the increasing volume, velocity and variety of data. Organizations need solutions that can scale effortlessly, adapt to changing needs and integrate seamlessly with existing systems. 

As we’ve touched on above, enterprise data management can often be expressed as a “pipeline” — in other words a step of tasks which together refine and activate data. These pipelines can be interdependent, managing the same data but managing different stages or directions across an organization.

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The flexible and multi-use case nature of enterprise workload automation solutions means they are ideally suited to meeting the challenges of modern data management with a minimum of barriers to automation:

  • End-to-end automation of workflows with:
    • Platform and technology-agnostic workflow design and execution
    • Capabilities that bridge the gap between IT and business automation so teams can automate 
    • IT service management features and integrations which drive faster service delivery and problem resolution
  • Controls and reporting for versioning, change management, auditing and performance
  • Monitoring, alerting and controls to manage failures and provide actionable insights to administrators

Importantly, these tools support connectivity across traditional architectures — such as on-premises — to the latest SaaS apps, allowing teams to build workflows which map to the flow of data while managing dependencies and errors:

  • Manage data collection from enterprise storage, business solutions and productivity apps
  • Provisioning resources when needed in data analytics cloud services
  • Manage analysis and automation in other systems, such as data lakes and ETL tools
  • Initiate and manage data analytics and reporting
  • Communicate with users and consumers of data
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We recommend RunMyJobs for enterprise data management automation

This is where data management automation solutions like RunMyJobs by Redwood come into play, providing the scalability and flexibility needed to handle modern data demands.

ETL automation with RunMyJobs

Extract, Transform, Load (ETL) processes are the backbone of data management, enabling the movement and transformation of data from various sources into a centralized data warehouse. RunMyJobs excels in automating ETL workflows, ensuring that data flows and is processed efficiently and accurately. By automating these critical processes, RunMyJobs reduces manual intervention, minimizes errors and accelerates data processing times, allowing businesses to maintain up-to-date data for analysis and decision-making.

Data warehouse automation with RunMyJobs

Data warehouses are central repositories of integrated data from multiple sources, essential for reporting and analysis. Automating data warehouse management with RunMyJobs involves automating data loading, indexing and maintenance tasks, ensuring that data is always ready for use. This automation enhances the reliability and performance of data warehouses, providing businesses with timely and accurate data for strategic insights. RunMyJobs’ robust automation capabilities ensure that data warehouses operate seamlessly, supporting the dynamic needs of modern enterprises.

Real-world applications

RunMyJobs has been successfully implemented across various industries, bringing predictability and reliability to the data pipeline:

  • Retail: Automating inventory management and customer data analysis to optimize supply chain operations and enhance customer experiences.
  • Healthcare: Streamlining patient data integration and analysis to improve patient care and operational efficiency.
  • Finance: Enhancing fraud detection and compliance reporting by automating data workflows and real-time monitoring.

Key features of RunMyJobs

  • Seamless integration: RunMyJobs integrates effortlessly via Connectors with a variety of data tools and platforms such as Databricks, Boomi, Informatica Cloud and Snowflake. This integration capability ensures that businesses can automate their data workflows across different environments without hassle.
  • Real-time monitoring and error handling: With RunMyJobs, businesses can monitor their data pipeline orchestrations in real time. This helps quickly identify and resolve bottlenecks, ensuring that data processes run smoothly and efficiently. The automated error-handling mechanisms further enhance the reliability of data workflows.
  • Predictive SLA management and monitoring: Build your existing service level agreements into RunMyJobs with SLA Monitoring. SLAs are monitored based on rules you define with dashboards that provide rapid access to workflow configurations and controls to manage alerting and response to potentially missed SLAs based on predictive analytics using machine learning trained on previous automation performance.
  • Automated scheduling and execution: RunMyJobs excels in automating the scheduling and execution of data pipeline tasks. This eliminates the need for manual scheduling, ensuring that data tasks are executed at the right times, improving overall operational efficiency.
  • Scalability and flexibility: Designed to handle growing data volumes, RunMyJobs offers the scalability needed to support long-term business growth. Its flexible architecture allows it to adapt to the evolving needs of modern enterprises, making it a future-proof solution for data management automation.

Benefits of implementing RunMyJobs

  • Enhanced efficiency: By automating repetitive data management tasks, RunMyJobs significantly reduces the time and effort required for data processing. This efficiency enables IT teams to focus on more strategic initiatives, driving innovation and growth.
  • Improved data quality: RunMyJobs ensures high data quality by automating data validation, cleansing, and enrichment processes. Reliable data is crucial for informed decision-making, and RunMyJobs helps ensure that businesses have access to accurate and trustworthy data.
  • Faster time-to-insights: The automation capabilities of RunMyJobs accelerate the transformation of raw data into actionable insights. Businesses can quickly analyze trends, identify opportunities and mitigate risks, gaining a competitive edge in their industry.
  • Cost reduction: RunMyJobs helps lower operational costs by optimizing operational efficiency and reducing manual interventions. Businesses can allocate resources more effectively, focusing on strategic growth areas while minimizing overhead.
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Conclusion

Incorporating RunMyJobs into your data management strategy can transform how your organization handles data. From seamless integration and real-time monitoring to automated scheduling and error handling, RunMyJobs provides the tools needed to achieve efficient, reliable and scalable data management. Embrace the power of data management automation with RunMyJobs and unlock new possibilities for your business.

Discover more about how RunMyJobs can transform your data management processes.

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Automated data management drives competitive advantage in the CX era https://www.redwood.com/article/automated-data-management/ Thu, 25 Jul 2024 23:27:06 +0000 https://staging.marketing.redwood.com/?p=33843 Customer satisfaction is a rather consistent variable across industries: It correlates directly with lifetime value and retention and, thus, indirectly with the resources you must invest in marketing and onboarding new business.

It’s also more important than ever. Keap reports that the average ROI of investing in customer experience (CX) includes a 42% jump in customer retention, a 33% increase in customer satisfaction and 32% more cross-selling and up-selling. 

Yet, CX quality is at an all-time low, according to Forrester’s 2024 US CX Index. That could be because companies are finding it harder and harder to identify and manage all the components that drive CX today, which are no longer limited to your front-end training or the friendliness of your support reps. The CX story begins with the information these reps can access — quality back-end data.

Let’s examine why a stable, high-quality CX may be hard to achieve by today’s standards and how automated data management as part of an automation fabric can drive better outcomes.

Why organizations struggle to provide superior customer service 

Delivering exceptional customer service across a large enterprise comes with unique challenges. In both everyday calls and high-pressure situations, you need real-time information. Whether your customers call in with questions about order fulfillment and delays, mistakes on a bill, or duplicate or failed payments, they expect immediate answers.

Before considering how to get your business to a place where you always have that information, we’ll cover the most common things that can impede the pathway to a strong CX.

Data silos and integration issues

Disparate systems often fail to communicate effectively. Fragmented data makes it difficult to acquire comprehensive insights that support customer interactions. For example, a customer service rep may have to check multiple systems to piece together a customer’s order history, leading to delays and potential errors.

High volume of customer inquiries

Large numbers of inquiries can overwhelm your team and extend response times if you don’t have the proper workflows to support accurate routing. During peak seasons or promotional periods, your volume can surge and put even more strain on your resources, almost guaranteeing a dip in service quality.

Out-of-date information

Your data must be stored and processed consistently and accurately so you can provide the answers your customers want on the spot. Data lags can slow down customer service operations and create confusion about what’s true and when team members made changes.

Slow systems

Sluggish technology can be a significant roadblock to CX. If your systems lack the capability to handle modern customer demands, they can get in the way of your team providing timely and efficient service. Upgrading to faster solutions is often costly and time-consuming, so you could find your customer service function stuck in a cycle of inefficiency.

Human error

Manual data entry and retrieval processes are prone to mistakes. Even the most diligent employees can make errors, which can cascade and cause the dissemination of incorrect information to your customers. Humans will always be unpredictable, so your technology needs to be reliable to counterbalance this risk. 

Resource constraints

Staff and budget constraints can also hinder your ability to maintain high service quality. Even with optimized processes, insufficient human capital or financial resources can keep you from delivering the quality of service your customers expect.

Industry-specific challenges

Creating a top-notch CX can be an even bigger job when you consider your industry requirements. Below are just a few examples of additional complexity.

  • Manufacturing: Supply chain delays or disruptions in the procure-to-pay process can greatly impact product availability. If a key component is delayed, your entire production schedule could be thrown off. The outcome? Backorders and unhappy customers.
  • Retail: Managing the logistics of returns and exchanges without accurate and real-time inventory data can lead to chaos. Customers are frustrated, employees are confused and the long-term decrease in loyalty is measurable.
  • Utilities: Complex billing structures, usage patterns and variable rates make customer service particularly hard in this industry. You may not be able to answer billing inquiries with a simple lookup, and a small error on a statement may require a disproportionate amount of time and effort to resolve without automated systems that speak well to each other.

The impact of addressing these and getting issue resolution right is clear: 80% of customers feel more emotionally connected to your brand when you successfully solve their problems. 

Unsuccessful approaches to perfecting CX

Many companies implement superficial measures at the customer-rep interaction level to circumvent all of the above obstacles. They may adopt a new CRM, better call center software, a chatbot or a voice assistant.

While these can increase speed and offer the illusion of attentiveness, they do not guarantee that a call center team will be able to get the right data sets from the right systems at the right time. They’re only as effective as the data they’re being fed.

Automation fabric: The ultimate data management solution

Addressing the data behind your CX requires more than quick fixes. You need a data management ecosystem — an automation fabric — that supports end-to-end process automation across different data sources and systems.

A perfectly integrated tech stack ensures your systems communicate effortlessly. You never have to worry about the silos that often impede customer service. Inquiries can be resolved in seconds, and account history, inventory details and more are all available in a single interface.

One critical piece of automated data management is how you approach extract, transform, load (ETL) processes. Your data must be in a usable format and loaded into the appropriate systems for it to positively impact the front-end customer service side. Automating ETL tasks can speed up your data processing and reduce the risk of errors that often accompany manual data handling. For example, in a retail environment, automated ETL processes update inventory levels so customers get accurate information about out-of-stock items.

What your customer experiences when you have holistic data access

When your data management is seamless, your customers notice. They get:

  • Access to real-time key data points and account information
  • Fast and effective issue resolution
  • More accurate and satisfactory conversations 

Build your fabric with a workload automation solution

Well-executed data management isn’t just about access; it’s about how well you collect, copy, move, manipulate and cleanse the data before your customer service professionals use it and offer it to your customers.

But data management pipelines are fragile. One wrong command, field or trigger can input a surge of bad data into your records. If you try to connect multiple automation tools and various data solutions, you’re at greater risk for these difficult-to-remedy cases, which could impact many customers at once.

A workload automation (WLA) solution can be the linchpin, bringing all these data management elements together. WLA goes beyond basic automation to harmonize and orchestrate your data and create a single source of truth. 

The value of WLA lies in its real-time data integration, validation and monitoring capabilities. A WLA platform orchestrates data across all systems, integrating your data warehouses, ETL tools and data sources. Continuous monitoring and management with powerful conditional logic, predictive SLA and data management integrations ensure smooth operations and, therefore, reliable CX. 

How WLA solutions address CX hurdles

Automating end-to-end data processes provides insurance for you and your customers, protecting you against the negative outcomes of slow systems, data silos, human error and more by generating:

  1. Low failure rates: Automated systems experience fewer data-related issues than those driven by manual input.
  2. Reduction in human labor costs: Automation frees up your team to focus on more strategic — and revenue-generating — tasks.
  3. Scalability: Top WLA solutions can scale with your data management needs to accommodate growth and complex workflow changes.
  4. Improved data quality: Consistent attention to data on the back end means the data that reaches your customers is thorough and accurate.
  5. Increased efficiency: Automation streamlines data processes to optimize efficiency and enables your team to serve customers with less stress and fewer steps.

RunMyJobs by Redwood boosts customer satisfaction

The benefits of transforming data management processes are clear in the stories of Redwood Software customers. 

Anglian Water generates 16,000 invoices per day, but issues with its overnight billing processes were causing overruns and stressing its systems to the point of failure. Thanks to the increased efficiency the company achieved with RunMyJobs, Redwood’s workload automation solution, and the resulting call center consistency, it’s now ranked #1 on the Ofwat water regulator service incentive mechanism (SIM) table.

Want to follow suit? Book a personalized demo of RunMyJobs to learn how to implement an automation fabric, improve your data accuracy and build a winning CX.

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Weaving the future of automation: The rise of automation fabrics https://www.redwood.com/article/weaving-the-future-of-automation-the-rise-of-automation-fabrics/ Thu, 11 Jan 2024 09:38:54 +0000 https://staging.marketing.redwood.com/?p=32980 predictive analytics,” the reality was that the most competitive companies in the world were increasingly differentiating their ability to serve their customers based on how well they collected,]]> For the last fifteen years, the enterprise software industry has revolutionized our ability to weave an interconnected and intelligent architecture that enables organizations to seamlessly connect, manage and govern their data.  

As the former CEO of one of the enterprise software leaders in analytics, I had a front-row seat to this “data fabric” revolution.  While it was easy to get caught up in the marketing hype around new terms like “big data” and “predictive analytics,” the reality was that the most competitive companies in the world were increasingly differentiating their ability to serve their customers based on how well they collected, managed and utilized their data.  By eliminating data silos, these leaders were able to consolidate and organize data from multiple sources and capture a unified view of the customer across all touchpoints.  

The inevitable domino effect

Today, the use cases and benefits of a modern data fabric architecture are apparent. And now, this revolutionary interwoven approach is happening in the automation industry. The result of this will be a requirement for every modern enterprise to build “automation fabrics” in order to effectively compete and profitably grow.  

An automation fabric is a cohesive and integrated framework that seamlessly connects various automation tools, processes and data sources. It acts as a central nervous system, enabling seamless communication and collaboration among disparate business activities, applications and environments, driving mission-critical business processes across any tech stack. Think things like procure-to-pay, just-in-time delivery, record-to-report.  

The core market change driving this revolution and the need for automation fabrics isn’t rocket science. It’s simply a number of market shifts that we have all been investing in for some time. For starters, IT is no longer relegated to being a simple enabler of the back office. Lines of business leaders expect their technology investments to drive core business outcomes, with delivering a superior customer and employee experience being the new competitive battleground. For example, how do I close the books in record time? How do I translate an online order into cash collections without error? Or, how do I massively improve the resilience of my supply chain? Each of these business outcomes starts with some kind of end-to-end business process transformation.

However, achieving that end-to-end business process transformation is now quite complicated. As best-of-breed products replaced business suites for more superior, targeted functionality, the number of applications that house these business processes, and their underlying transaction data, has absolutely exploded over the last two decades. 

The good news is these highly specialized, process-oriented applications have made many individual tasks easier and more forgettable. But the bad news is they’ve created an endless sea of silos that do everything incredibly efficiently alone but do virtually nothing together. Today, almost no business outcome — including mission-critical ones — is accomplished with just one application. Furthermore, most mission-critical business outcomes still require working with established transaction systems of record, like your ERP system. As a result, the transaction data and business processes needed to come together to drive these business outcomes require coordination across multiple applications — cloud, on-premises or hybrid — working in an orchestrated fashion.

To make things more complex, all these bespoke applications and systems often run on tech infrastructure that is constantly changing. Enterprise modernization efforts are no longer just considering a simple lift and shift from on-premises to the cloud. Instead, leaders are conducting a careful reassessment and refactoring of their entire tech stack, as they are on a mission to tear down monolithic systems and refactor their vast tech stacks to microservices architectures while putting everything into containers, including modernizing their CI/CD and DevOps pipelines for faster delivery.  

When companies start refactoring their entire tech stack into microservices and containers spinning up and down on this massive a scale, you need an immense amount of automation because human beings cannot handle this manually — it’s an n-dimensional problem. This great replatforming has created a real problem for enterprises, as their legacy automation platforms simply do not have the ability to automate business processes end to end across this full stack of mission-critical applications and underlying, ever-changing tech infrastructure. This n-dimensional complexity requires a new approach to automation. One that’s purpose-built for a best-of-breed application world but also provides the flexibility to work across any IT infrastructure you may encounter. It’s why automation will become the pervasive operation system fabric powering today’s modern enterprises. 

Choose your partner wisely

In the same way data fabrics revolutionized our ability to make more informed decisions for our companies, customers and employees, automation fabrics will now revolutionize our ability to deliver superior customer and employee experiences. Like building data fabrics, building your automation fabric requires making critical decisions around your automation platform and software partner. After all, your automation fabric will be the pervasive operation system driving your entire company. So, it’s an important decision! Some points you may want to consider in choosing your automation partner include:

  • Connecting applications and systems: Can I connect deeply to all the applications and systems I need to connect to ensure seamless, end-to-end business process automation? Does this include connections to my ERP system and my SaaS and legacy applications?
  • Composability: Can I create new automations quickly and at scale without extensive programming resources? Can I easily create a new automation with a drag-and-drop approach and pre-built components rather than creating code? 
  • Monitoring and control: Can I monitor and control the myriad of processes in real time and have confidence that the processes will run to completion? Can I predict, manage and take action on SLA performance? 
  • Confidence: How confident am I in the platform’s ability to scale its performance in a highly secure manner? Does it come with global 24/7 support?  

Harness the power of automation

You will hear a lot of buzz around enterprise businesses turning their attention to the automation fabric. But in its essence, it’s simply about tying every mission-critical business process together into a seamlessly orchestrated effort. And at its core, it’s about freeing up the time and mind space for you and your team to focus on the bigger picture and more strategic initiatives that will drive your business forward. You just need the time and space to see the forest! Your automation fabric will help you do just that.  

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Harness the power of automation integration with RunMyJobs connectors https://www.redwood.com/article/harness-the-power-of-automation-integration-with-runmyjobs-connectors/ Tue, 21 Nov 2023 12:21:10 +0000 https://staging.marketing.redwood.com/?p=32750 The need for seamless integration and efficient data management has never been more critical. RunMyJobs is at the forefront of this digital revolution, providing robust connectors that effortlessly bridge the gap between diverse systems, applications and data platforms.

With a growing catalog of connectors for SAP systems, Oracle systems and more, we are committed to simplifying your workload automation, making it easier, faster and more reliable than ever before.

Whether you’re a long-time user or just considering RunMyJobs for your business, our connectors are designed to bring efficiency and simplicity to your workflows. Dive in as we explore the exciting benefits and the newest additions to our connector family.

Understanding RunMyJobs connectors

Connectors in the RunMyJobs universe act as bridges, seamlessly linking different systems, applications and platforms together. They are the vital cogs in the automation machine, ensuring that data flows effortlessly from one place to another, fostering a harmonious digital ecosystem. Pre-built connectors, our area of focus here, come ready-made and tailor-fitted to specific integration scenarios. This means they’re crafted with precision and designed to provide direct and uncomplicated connections between varied platforms and automation types.

They streamline the integration process, making it more accessible, efficient and reliable. There is no need to fumble through the complexities of API programming — these connectors have done the heavy lifting for you. They’re your secret weapon in achieving a cohesive and agile digital environment, ensuring that your systems speak the same language and work in unison.

The convenience of pre-built connectors

Ease of use sits at the heart of pre-built connectors. They are the unsung heroes turning complex integration tasks into user-friendly scenarios. Their design removes the intricacies of direct API interactions, providing a straightforward and intuitive way to link systems. It’s like having a bilingual friend at a foreign gathering — they translate, they connect and they make sure everything flows smoothly.

Time is of the essence and here, pre-built connectors shine. They significantly cut down the hours, days or even weeks it might take to establish an integration from scratch. It’s not just about speed — it’s about reliability. These connectors have been tested, optimized and perfected to ensure compatibility between systems, ensuring that your data isn’t just moving but it’s moving with precision and safety.

RunMyJobs connectors: Elevating your automation experience

Blog Diagram

Getting started with RunMyJobs connectors is as easy as 1-2-3. Simply dive into our catalog, select the connector that fits your needs and follow the prompts. It’s a user-friendly experience designed with you in mind. And the best part? You don’t need to be a coding wizard or a scripting guru. It’s automation for all, no IT degree required.

Say goodbye to cumbersome setups and additional hardware hassles. RunMyJobs connectors are agentless, meaning they operate seamlessly without extra installations or devices. They’re lightweight, they’re efficient and they’re ready when you are. And since they require no additional compute resources, your total cost of ownership stays low, ensuring that your automation journey is as cost-effective as it is powerful.

New connectors? They’re instantly at your fingertips. Our RunMyJobs catalog updates the moment a new connector is ready, ensuring that you’re always at the forefront of automation innovation. No waiting, no downtime — just instant access to the tools you need to transform your operations. Welcome to the future of workload automation, brought to you by RunMyJobs.

Spotlight on RunMyJobs connectors

Data management platforms: Informatica, Databricks and Boomi

With our latest connectors, including Informatica Cloud Connector, Databricks and Boomi, you can take your data processing capabilities to new heights. These connectors are not just tools — they’re your partners in ensuring that data flows smoothly through your workflows, that every process is fine-tuned for maximum efficiency and that errors are minimized and obliterated.

Imagine a world where your data isn’t just managed — it’s orchestrated like a symphony, with each note hitting perfectly in time. That’s the world these connectors help create. Informatica Cloud Connector ensures that your cloud-based data integration and management are seamless. Databricks supercharges your ability to process big data and Boomi connects your various applications and data sources with ease and agility. Together, they form a triad of power, precision and performance, ensuring your data is moving with purpose.

ServiceNow

Our ServiceNow Connector will elevate your IT services. It’s not just a bridge but a transformational tool. It turns time-consuming tasks into automated workflows, ensuring your IT department is soaring. With this connector, you can enhance every aspect of your IT services, delivering visible and impactful quality.

Imagine reallocating your resources from the mundane to the meaningful, focusing your energy on tasks that truly matter. That’s the power of the ServiceNow Connector. It brings agility, responsiveness and a heightened sense of innovation to your IT department, ensuring that you’re always one step ahead, always ready and always excelling.

ChatGPT connector

Step into the future with our ChatGPT connector — a gateway to innovation. By linking your workflows with the power of ChatGPT, you’re unlocking new levels of efficiency, creativity and excellence. This connector ensures that AI is a driving force of your workflows, propelling you toward new possibilities, solutions and horizons.

Imagine automating not just tasks but ideas, not just processes but creativity. That’s what the ChatGPT connector brings to the table. It’s your connection to the next level of operational excellence, ensuring that every aspect of your business is elevated. Welcome to a world where efficiency meets innovation, brought to you by RunMyJobs and ChatGPT.

SAP ERP S/4HANA Application Jobs

SAP ERP S/4HANA Application Jobs by RunMyJobs is your solution to seamlessly execute and oversee complex processes across finance, accounting, procurement and supply chain. As you upgrade your ERP functionalities, this connector ensures a smooth transition, minimizing manual effort and custom configuration. Experience effortless integration and keep your business operations streamlined and efficient.

Oracle JD Edwards EnterpriseOne

Integrating JD Edwards EnterpriseOne with RunMyJobs transforms your enterprise processes. Keep operations running smoothly and maintain end-to-end oversight with this powerful connector. It ensures seamless operations and efficiency across your entire tech stack, even during ERP system transitions.

Amazon S3

Our AWS S3 connector is the key to centralized, secure, and efficient file management. It automates and streamlines file transfers, storage and retrieval, ensuring data safety and accessibility. Say goodbye to human errors and manual handline. Embrace a smarter, more reliable way to manage your critical data with AWS S3 and RunMyJobs.

Azure Synapse

Azure Synapse and RunMyJobs come together to bring you a seamless integration experience for your data workload activities. This connector ensures your Azure Synapse data pipelines are flawlessly integrated with your other business processes, enhancing your data management and transforming your inventory planning with efficiency and precision.

Kubernetes

Embrace the full potential of container technology with our Kubernetes connector. This integration increases your asset container utilization and process throughput while identifying and resolving handover issues without manual intervention. It’s a transformative solution that ensures your Kubernetes deployments work harmoniously within your full tech stack for optimized performance and efficiency.

Transform your operations with seamless integration

The digital era demands agility, precision and seamless connectivity, and RunMyJobs is your trusted partner in achieving just that. Our suite of connectors, especially the latest additions, are more than too s— they are catalysts for transformation. Whether you’re optimizing data workflows with our data management platform connectors, enhancing IT services with ServiceNow or unlocking new levels of innovation with ChatGPT, you have the power to elevate your automation experience right at your fingertips.

With RunMyJobs, integration is not just about connecting A to B. It’s about creating a streamlined, efficient and innovative pathway to operational excellence. Say goodbye to the complexities of integration and embrace a world of simplicity, security and endless possibilities.

Elevate your automation journey with RunMyJobs and unlock the true potential of your tech stack.

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Job scheduling with Postgres: Improve database management with automation https://www.redwood.com/article/job-scheduling-with-postgres/ Sat, 15 Jul 2023 01:17:22 +0000 https://staging.marketing.redwood.com/?p=31842 Efficient job scheduling is essential for automating repetitive tasks and ensuring the smooth, uninterrupted operation of a PostgreSQL database. From routine backups to executing stored procedures and SQL scripts, automation reduces manual intervention, minimizes human error and improves data consistency across critical use cases.

You have several options for scheduling tasks in a PostgreSQL environment:

  • pg_cron: An extension that runs inside PostgreSQL
  • pgAgent: A separate service that stores jobs in PostgreSQL and is managed via pgAdmin
  • Linux cron: An OS-level scheduler that runs shell/psql scripts outside PostgreSQL
  • Enterprise schedulers: For cross-platform, event-driven orchestration

Here, we’ll look at how each works and when to use them.

What is a database management system? 

Before exploring scheduling options, it’s important to understand what a database management system (DBMS) is. A DBMS is software that provides an interface for creating, organizing, accessing and modifying data stored in a database. It simplifies data manipulation through structured commands like SQL statements and supports various administrative functions such as access control, performance tuning and job scheduling.

PostgreSQL, or Postgres, is an advanced open source DBMS with a strong reputation for standards compliance, flexibility and high availability. It supports custom data types, JSON/XML, concurrency control, complex joins and full-text search.

With native support for triggers, background workers and extensions like pg_cron, PostgreSQL is a favorite for developers building scalable applications.

A closer look at PostgreSQL

pgAgent is a dedicated job scheduler for PostgreSQL databases. It integrates with pgAdmin and enables users to run automated jobs using SQL commands, stored procedures or shell scripts. It’s a mature tool for managing jobs like backups, index rebuilds and data processing tasks in on-premises or hybrid environments.

The job scheduler runs as a separate service (daemon) outside the PostgreSQL server. It connects to your database to read job definitions and write logs, while execution and monitoring appear in pgAdmin.

The process for scheduling jobs with Postgres and pgAgent involves several steps, including installing pgAgent on the machine where the DBMS is running. After pgAgent is installed, it needs to be connected to the Postgres database using a client like psql or pgAdmin. 

pgAgent is installed separately from PostgreSQL. Install the pgAgent package/binaries for your OS, then run the schema script to create the required tables and functions.

After installing the pgAgent binaries, initialize the pgAgent schema by running the provided SQL file (location can vary by OS/package; examples include /usr/share/pgagent/pgagent.sql or <postgres_share_dir>/pgagent.sql).

\i /path/to/pgagent.sql

Next, start the pgAgent service (daemon) so it can run jobs. For example, on Linux you might run a command like:

pgagent host=<db_host>

dbname=<database_name> user=<db_user>

or use your OS service manager to start pgagent. On Windows, install pgAgent as a service via the installer, then start the service.

After pgAgent has been set up, the most reliable way to create jobs is through pgAdmin:

  1. In pgAdmin, expand your server —> the database —> pgAgent —> Jobs.
  2. Right-click Jobs —> Create —> Job. Give the job a Name and set Enabled = Yes.
  3. Open the Steps tab —> Add a step. Choose Kind = SQL (for database tasks) or Batch/Shell (for OS scripts). Enter your SQL (e.g., SELECT COUNT(*) FROM my_table;).
  4. Open the Schedule tab —> Add a schedule. Set frequency (e.g., every 15 minutes) and time zone.
  5. Save. The pgAgent service will execute the job on schedule and write logs you can view under pgAgent —> Jobs —> [Your Job] —> Steps/Logs.

(Direct inserts into pgAgent tables are version-specific and error-prone; pgAdmin enforces the correct structure for jobs, steps and schedules.)

Users can monitor job execution and view job logs with pgAdmin. pgAgent provides a set of tables to store job-related metadata and logs like pga_jobsteplog and pga_schedule.

How to schedule jobs with Postgres and cron jobs 

Another solution for scheduling and running jobs in Postgres is using the cron job functionality available in Unix operating systems like Linux. Cron is a time-based job scheduler that allows users to automate tasks on a recurring basis. By combining the power of cron with Postgres, jobs can be scheduled that interact with the database.

Cron is a daemon, or a background process that executes non-interactive jobs. A cron file is a simple text file containing commands to run periodically at specific times. The default system cron table, or crontab, config file is /etc/crontab.

Cron jobs are scheduled by creating a shell script or command-line executable function that performs the desired database operations. This can be done using SQL statements, psql commands or other means of interacting with the database within the script. Once the script is created, cron is configured to execute the new job at specified intervals.To schedule jobs with Postgres using Linux cron, create a shell script that runs your SQL via psql, then register it with crontab. For example, your script might call:

psql "dbname=<database_name> user=<db_user>" -c "SELECT my_function();"
Add an entry with crontab -e like
*/5 * * * * /path/to/script.sh

This approach runs outside PostgreSQL and is managed by the OS.

(Note: The pg_cron extension is a different method that runs inside PostgreSQL. Its usage is covered in the pg_cron section.)

Enterprise-grade scheduling with PostgreSQL 

For advanced orchestration needs, especially in hybrid cloud and multi-application environments, RunMyJobs by Redwood offers a fully hosted, cloud-native job scheduler that integrates easily with PostgreSQL.

RunMyJobs supports:

  • Event-driven workflows and API-triggered jobs
  • Cross-platform scheduling for Linux, Windows, and cloud systems
  • Native support for PostgreSQL, MySQL, SQL Server, Oracle, and more
  • SLA tracking with real-time alerts via email, SMS, or webhook
  • Visual job templates and drag-and-drop design tools
  • Seamless automation across SAP, Microsoft and custom applications

With agentless architecture and robust monitoring features, RunMyJobs simplifies enterprise-wide scheduling without the overhead of managing on-premises infrastructure or background workers.

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